COVID-19: Vaccine operating and planning guidelines

Guidance on establishing and managing a COVID-19 vaccination site, including guidelines for the vaccination workforce and how to provide a clinically safe and quality vaccination service.

Last updated: 24 December 2021

On this page:


Operating guidelines

The COVID-19 Vaccine Operating Guidelines help District Health Boards (DHBs) and health providers maintain public safety and make sure that consistent and equitable COVID-19 vaccination practices are in place across New Zealand.

The Operating Guidelines provide guidance on establishing and managing a COVID-19 vaccination site and includes guidelines for the vaccination workforce.

Full guidelines

The content of the Operating Guidelines remains the same, but the content has been reordered to improve flow and logic. The format has changed and the document now meets the Ministry's document control guidelines.

COVID-19 Vaccine Operating Guidelines (PDF, 2.25 MB)
COVID-19 Vaccine Operating Guidelines (Word, 5.73 MB)
Version 31 – last updated 24 December 2021

Individual sections

For easier reference, the sections of the Operating Guidelines are now available as individual downloads.

Section A: Ready to vaccinate (PDF, 686 KB)
Section A: Ready to vaccinate (Word, 4.07 MB)

Section B: BioNTech/Pfizer COVID-19 vaccine (PDF, 265 KB)
Section B: BioNTech/Pfizer COVID-19 vaccine (Word, 168 KB)

Section C: Paediatric Pfizer COVID-19 vaccine (PDF, 257 KB)
Section C: Paediatric Pfizer COVID-19 vaccine (Word, 163 KB)

Section D: AstraZeneca COVID-19 vaccine (PDF, 228 KB)
Section D: AstraZeneca COVID-19 vaccine (Word, 156 KB)

Section E: Additional programme guidance variations and incidents (PDF, 266 KB)
Section E: Additional programme guidance variations and incidents (Word, 118 KB)

Appendices

For easier reference, the appendices of the Operating Guidelines are now available as individual downloads.

Appendix A: Site checklist (PDF, 134 KB)
Appendix A: Site checklist (Word, 66 KB)

Appendix B: New facility/site setup (PDF, 187 KB)
Appendix B: New facility/site setup (Word, 182 KB)

Appendix C: Facility/site closure (PDF, 148 KB)
Appendix C: Facility/site closure (Word, 177 KB)

Appendix D: Logistics and inventory management (PDF, 148 KB)
Appendix D: Logistics and inventory management (Word, 176 KB)

Appendix E: Logistics overview cheat sheets (PDF, 104 KB)
Appendix E: Logistics overview cheat sheets (Word, 169 KB)

Appendix F: Links to the National Immunisation Booking System (PDF, 57 KB)
Appendix F: Links to the National Immunisation Booking System (Word, 48 KB)

Appendix G: Vaccination site screening questions (PDF, 65 KB)
Appendix G: Vaccination site screening questions (Word, 65 KB)

Appendix H: Supported decision-making process (PDF, 167 KB)
Appendix H: Supported decision-making process (Word, 354 KB)

Appendix I: Serious adverse event process (PDF, 180 KB)
Appendix I: Serious adverse event process (Word, 204 KB)

Serious incident / adverse event notification form (PDF, 151 KB)
Serious incident / adverse event notification form (Word, 191 KB)

Appendix J: Risk mitigations for vaccination sites (PDF, 92 KB)
Appendix J: Risk mitigations for vaccination sites (Word, 159 KB)

Appendix K: Vaccination practice variation according to COVID-19 Alert Level changes (PDF, 95 KB)
Appendix K: Vaccination practice variation according to COVID-19 Alert Level changes (Word, 164 KB)


Planning guidelines

These documents outline the planning considerations for different vaccine service delivery models and are intended to support DHBs and providers to plan for vaccine delivery in their communities. They should be read in conjunction with the Operating Guidelines and other relevant Ministry guidance.

Existing accredited vaccination health care facilities

Planning guidance for delivering the vaccine through existing health care settings: general practice, community pharmacy, hauora providers and urgent care centres.

COVID-19 vaccine planning guidance – existing accredited vaccination health care facilities (PDF, 1.02 MB)
Version 3.0 – last updated September 2021

Workplaces

Planning guidance for employers, occupational health providers and DHBs wishing to deliver the vaccine through workplaces.

COVID-19 vaccine planning guidance – workplaces (PDF, 972 KB)
Version 9.0 – last updated 12 August 2021

Community vaccination centres

Planning guidance for delivering the vaccine through fixed or temporary community sites, including marae and faith-based settings.

COVID-19 vaccine planning guidance – community vaccination centres (PDF, 968 KB)
Version 1.0 – last updated 9 July 2021

Drive-through vaccination centres

Supplementary planning guidance for operating drive-through vaccination centres. This document must be read in conjunction with the above guidance for community vaccination centres.

COVID-19 vaccine planning guidance – drive-through vaccination centres (PDF, 876 KB)
Version 1.0 – last updated 5 August 2021

Mass vaccination events

Planning guidance for large pop-up events delivering several thousand vaccinations per day. Smaller events in lower-population areas could be run based on the principles in this document.

COVID-19 vaccine planning guidance – mass vaccination events (PDF, 1.4 MB)
Version 1.0 – last updated 12 August 2021

Back to top