About COVID-19

Information on COVID-19 including symptoms, spread and where to get help.

On this page:


What is COVID-19?

COVID-19 is a new type of coronavirus that can affect your lungs and airways.

Coronaviruses are a large and diverse family of viruses which cause illnesses such as the common cold. The most recent diseases caused by it include severe acute respiratory syndrome (SARS) and Middle East respiratory syndrome (MERS)

On 7 January 2020, China confirmed COVID-19 (SARS-CoV-2). It had not previously been detected in humans or animals.

Read more questions and answers on COVID-19 including where it came from and how long it can remain on surfaces.


COVID-19 symptoms

The symptoms of COVID-19 are similar to common illnesses such as a cold or influenza. You may have one or more of the following:

  • a cough
  • a high temperature (at least 38˚C)
  • shortness of breath
  • a sore throat
  • sneezing and runny nose
  • temporary loss of smell.

Shortness of breath is a sign of possible pneumonia and requires immediate medical attention.

Symptoms can take up to 14 days to show after a person has been infected. The virus can be passed onto others before they know they have it – from up to two days before symptoms develop.

If you have these symptoms call Healthline (for free) on 0800 358 5453 or your doctor immediately.

Read more about COVID-19 assessment and testing


How COVID-19 spreads

Like the flu, COVID-19 is spread from person to person. Our understanding of how it spreads is based on evidence from New Zealand and internationally, and we monitor new information closely.

Scientific evidence confirms COVID-19 is spread by droplets. When an infected person coughs, sneezes, or talks, droplets containing the virus spread a short distance and can settle on surrounding surfaces.

COVID-19 is mostly spread because of close contact with people with the virus who have symptoms. You may also get infected if you touch surfaces or objects with droplets and then touch your mouth, nose or eyes.

That’s why it’s important to use good hand hygiene, practise physical distancing if you don’t know someone and stay home if you’re unwell. This includes regularly washing and drying your hands and coughing or sneezing into a disposable tissue or into your elbow. 

Read more information about how to protect yourself and others .

Time of spread

Spread is most likely to happen once symptoms appear.

It is less common for the virus to spread before symptoms appear, but this can still happen. This is known as pre-symptomatic transmission. Good hand hygiene, and physical distancing from those you don’t know minimises risk.


People at higher risk

People with underlying health conditions are most at risk of COVID-19 becoming a severe illness. You are more vulnerable if you are over 70 years old with a health condition, living in an aged care facility where spread can occur more easily, have a medical condition and/or compromised immunity. 

Pregnant women in their third trimester when demands on the mother for oxygen are higher, should also be cautious and follow good hygiene practices. If you’re working where there is high risk of exposure to COVID-19 you should talk with your employer to assess risk and options for working differently if needed.

Other risk factors include ethnicity, smoking and obesity.

Guidance for people who are more at risk of severe illness from COVID-19


Treatment and immunity

There is no specific treatment for COVID-19. Most people will be able to get better at home in isolation to avoid others getting it. More severe cases may need medical care in hospital.

It is not currently clear whether people who have had COVID-19 have immunity from getting it again. There is no evidence that those who have antibodies are protected from a second infection.


Where to get help

If you think you have COVID-19 call Healthline (for free) on 0800 358 5453 24 hours a day, seven days a week, or talk to your doctor.

Read more about COVID-19 assessment and testing

In this section

Back to top