Guidance on establishing and managing a COVID-19 vaccination site, including guidelines for the vaccination workforce and how to provide a clinically safe and quality vaccination service.
On this page:
Operating guidelines
The Operating Guidelines are designed to provide operational guidance for the safe administration of COVID-19 vaccines and provide general operating guidance for COVID-19 and other Programme vaccines.
Full guidelines
The content of the Operating Guidelines remains the same, but the content has been reordered to improve flow and logic. The format has changed and the document now meets the Ministry's document control guidelines.
Vaccine Operating and Planning Guidelines (PDF, 2.3 MB)
Vaccine Operating and Planning Guidelines (Word, 7.2 MB)
Version 52 – Last updated 28 March 2023
Individual sections
For easier reference, the sections of the Operating Guidelines are now available as individual downloads.
Section A: Ready to vaccinate (PDF, 1.3 MB)
Section A: Ready to vaccinate (Word, 5.1 MB)
Last updated 28 March 2023
Section B: Pathway to COVID-19 vaccination (PDF, 452 KB)
Section B: Pathway to COVID-19 vaccination (Word, 1.5 MB)
Last updated 28 March 2023
Section C: Additional programme guidance variations and incidents (PDF, 276 KB)
Section C: Additional programme guidance variations and incidents (Word, 151 KB)
Last updated 28 March 2023
Appendices
For easier reference, the appendices of the Operating Guidelines are now available as individual downloads.
Appendix A: Site checklist (PDF, 138 KB)
Appendix A: Site checklist (Word, 108 KB)
Last updated 1 March 2023
Appendix B: New facility/site setup (PDF, 632 KB)
Appendix B: New facility/site setup (Word, 119 KB)
Last updated 28 March 2023
Appendix C: Facility/site closure (PDF, 133 KB)
Appendix C: Facility/site closure (Word, 181 KB)
Last updated 9 February 2023
Appendix D: Logistics and inventory management (PDF, 106 KB)
Appendix D: Logistics and inventory management (Word, 129 KB)
Last updated 9 February 2023
Appendix E: Logistics overview cheat sheets (PDF, 98 KB)
Appendix E: Logistics overview cheat sheets (Word, 100 KB)
Last updated 1 March 2023
Appendix F: Links to the National Immunisation Booking System (PDF, 57 KB)
Appendix F: Links to the National Immunisation Booking System (Word, 48 KB)
Last updated 9 February 2023
Appendix G: Vaccination site screening questions (PDF, 75 KB)
Appendix G: Vaccination site screening questions (Word, 70 KB)
Last updated 9 February 2023
Appendix H: Supported decision-making process (PDF, 167 KB)
Appendix H: Supported decision-making process (Word, 354 KB)
Last updated September 2021
Appendix I: NIP adverse event process (PDF, 513 KB)
Appendix I: NIP adverse event process (Word, 113 KB)
NIP incident/adverse event notification form (Word, 96 KB)
Last updated 5 September 2022
Appendix J: Risk mitigations for vaccination sites (PDF, 67 KB)
Appendix J: Risk mitigations for vaccination sites (Word, 90 KB)
Last updated 1 March 2023
Planning guidelines
These documents outline the planning considerations for different vaccine service delivery models and are intended to support Te Whatu Ora and Te Aka Whai Ora local service managers and providers to plan for vaccine delivery in their communities. They should be read in conjunction with the Operating Guidelines and other relevant Ministry guidance.
Existing accredited vaccination health care facilities
Planning guidance for delivering the vaccine through existing health care settings: general practice, community pharmacy, hauora providers and urgent care centres.
COVID-19 vaccine planning guidance – existing accredited vaccination health care facilities (PDF, 1.02 MB)
Version 3.0 – last updated September 2021
Workplaces
Planning guidance for employers, occupational health providers and Te Whatu Ora and Te Aka Whai Ora local service managers wishing to deliver the vaccine through workplaces.
COVID-19 vaccine planning guidance – workplaces (PDF, 972 KB)
Version 9.0 – last updated 12 August 2021
Community vaccination centres
Planning guidance for delivering the vaccine through fixed or temporary community sites, including marae and faith-based settings.
COVID-19 vaccine planning guidance – community vaccination centres (PDF, 968 KB)
Version 1.0 – last updated 9 July 2021
Drive-through vaccination centres
Supplementary planning guidance for operating drive-through vaccination centres. This document must be read in conjunction with the above guidance for community vaccination centres.
COVID-19 vaccine planning guidance – drive-through vaccination centres (PDF, 876 KB)
Version 1.0 – last updated 5 August 2021
Mass vaccination events
Planning guidance for large pop-up events delivering several thousand vaccinations per day. Smaller events in lower-population areas could be run based on the principles in this document.
COVID-19 vaccine planning guidance – mass vaccination events (PDF, 1.4 MB)
Version 1.0 – last updated 12 August 2021
Schools and kura
Guidance for Te Whatu Ora and Te Aka Whai Ora local service managers, vaccination providers, and schools and kura to support planning for school-based COVID-19 vaccination of tamariki and rangatahi aged 5 years and over.
Planning considerations for school- and kura-based COVID-19 vaccination (PDF, 357 KB)
Planning considerations for school- and kura-based COVID-19 vaccination (Word, 604 KB)
Version 1.0 – last updated April 2022