Most people will be referred to mental health services through their GP or family doctor. On this page you can find out what to do in an emergency, read a list of helplines, and access other resources to help you find services.
What to do in an emergency
If you’re seriously concerned about someone’s immediate safety:
- call 111 or take them to the Accident and Emergency Department (A&E) at your nearest hospital
- phone your nearest hospital, or your district health board’s psychiatric emergency service or mental health crisis assessment team
- remain with them until support arrives
- remove any obvious means of suicide (eg, guns, medication, cars, knives, rope).
- The Depression Helpline (0800 111 757)
- Healthline (0800 611 116)
- Lifeline (0800 543 354)
- Samaritans (0800 726 666)
- Youthline (0800 376 633)
- Alcohol Drug Helpline (0800 787 797)
- Contact details for mental health services in your area (Health and Disability Commissioner website).
- List of support groups and tips on choosing a counsellor (Mental Health Foundation website).
Find out more from the Ministry
Mental health – Read about the Ministry’s work in the areas of mental health, depression and suicide prevention.
Mental health-related legislation – Legislative Acts relating to mental health and addictions are summarised below. Each Act can be viewed in full on the New Zealand Legislation website.