Mental health and wellbeing – where to get help

We all face challenges to our mental health at various times in our lives.

The way we’re feeling can change how we think and how we deal with tough times.

There are a range of resources and services available to help including phone and online services and information, as well as face to face support.

Most services are free, and provide information and confidential advice from trained professionals.

There's also information for family, whānau, or friends if they need advice and support.

If you’re told that there is a wait time for a particular service, please still make contact as other supports can be put in place – ask what you can try in the meantime.

The Mental Health Foundation has practical tips, stories, and resources focused on things we can all do to maintain our mental wellbeing and look after our whānau. The site also includes additional helplines, tools and resources.

Digital tools and resources

  • Groov is an app that you can use to monitor, manage and improve your mental wellbeing by setting daily goals and tracking your progress.
  • Small Steps are digital tools to help you maintain wellness, find relief, or get help for yourself, friends or whānau.
  • Headstrong – (including Aroha Chatbot) a uniquely New Zealand chatbot app designed for young people – it feels like talking with a trusted friend. Download it from the app store on your mobile device.
  • Triple P Online – online parenting support including Triple P, Teen Triple P and FearLess Triple P. Designed to help parents support their children and teenagers to cope with lifes, ups and downs, promote wellbeing and make family life more enjoyable.
  • Wellbeing Support – an online directory to find free mental health and addiction support near you through the Access and Choice programme.

If you want to talk

  • Need to talk? Free call or text 1737 any time for support from a trained counsellor.
  • The Depression Helpline – 0800 111 757 or free text 4202 (to talk to a trained counsellor about how you are feeling or to ask any questions).
  • Youthline – 0800 376 633, free text 234 or email [email protected] or online chat.
  • The Lowdown Text 5626 for support to help young people recognise and understand depression or anxiety.
  • Alcohol Drug Helpline (0800 787 797)

Mental health services

Most people will be referred to mental health services through their GP or family doctor. Mental health services in the community are funded through Te Whatu Ora.

Suicide Prevention

Suicide is a serious concern for New Zealand communities. There are a range of services, initiatives and organisations contributing to preventing suicide. This includes suicide prevention training and services delivered into communities.

Information about what to do if you are worried about someone’s immediate safety.

Note: The information above provides a summary some of the services and resources available.

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