Most people will be referred to mental health services through their GP or family doctor. In this section you can find out what to do in an emergency and other support including phone and online services and information.
What to do in an emergency
If you’re seriously concerned about someone’s immediate safety:
- call 111 or take them to the Accident and Emergency Department (A&E) at your nearest hospital
- phone your nearest hospital, or your district health board’s psychiatric emergency service or mental health crisis assessment team
- remain with them and help them to stay safe until support arrives.
Helplines
- Need to talk? (1737 – free call or text)
- The Depression Helpline (0800 111 757)
- Healthline (0800 611 116)
- Lifeline (0800 543 354)
- Samaritans (0800 726 666)
- Youthline (0800 376 633)
- Alcohol Drug Helpline (0800 787 797)
Other resources
- Where to find help (Health and Disability Commissioner website).
- List of support groups and tips on choosing a counsellor (Mental Health Foundation website).
Find out more from the Ministry
Mental health – Read about the Ministry’s work in the areas of mental health, depression and suicide prevention.
Mental health-related legislation – Legislative Acts relating to mental health and addictions are summarised below. Each Act can be viewed in full on the New Zealand Legislation website.