Care Plus

If you need a lot of support from the health system you may be eligible for Care Plus. Care Plus is a way of ensuring you get the best possible care for your needs at a low cost.

Care Plus is aimed at people with chronic health conditions, serious medical or mental health needs, or terminal illness.

Am I eligible?

  • You must be enrolled with a primary health organisation (PHO) to access Care Plus. Most general practices belong to a PHO.
  • Ask your doctor or nurse for an assessment – they can tell you if you’re eligible. If you’re not, they may be able to review your existing care to find other ways to help you.

How is Care Plus different?

The delivery of Care Plus varies between PHOs and even between practices within the same PHO – and it’s customised for your specific health needs.

If you join Care Plus:

  • You can expect a full initial assessment, where your health needs are explored in more depth.
  • Your doctor or nurse will develop a care plan with realistic, achievable goals related to your health and quality of life which will include regular follow-ups.
  • This care plan will help ensure that:
    • your health conditions are effectively managed
    • you have a better understanding of your conditions
    • you’re supported to make lifestyle changes.
  • You’ll get services at a low or reduced cost.

Is Care Plus replacing the High Use Health Card (HUHC)?

Care Plus does not replace the HUHC. The HUHC means you may receive discounted care for after-hours GP visits or if you visit a practice you are not enrolled with.

Care Plus however is different – it provides extra funding for the GP you’re enrolled with so that you can receive more intensive care. It isn’t just about access to lower-cost care – it’s a way of improving your health outcomes all-round.

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