Local Area Coordination

Walking alongside disabled people and their families/whānau to assist them to live good, everyday lives within welcoming communities, hapū and iwi.

Kia ora, Whaikaha – Ministry of Disabled People is now the guardian of the content on this webpage, and they are preparing to move it to their new website. For more information please go to the Whaikaha – Ministry of Disabled People website.

Local Area Coordinators are currently available in the Western and Eastern Bay of Plenty, and are being trialled through two Needs Assessment and Service Coordination organisations. These are LIFE Unlimited in the Hutt Valley and AccessAbility in Southland.

Local Area Coordinators walk alongside disabled people and their families/whanau to assist them to live good, everyday lives within welcoming communities, hapū and marae.


  • support disabled people and their families/whānau and/or family carers to strengthen connections with their communities and receive the support they need
  • engage with and support communities to become more welcoming and inclusive of disabled people


  • building and maintaining effective relationships with disabled people, their families/whānau and their communities
  • providing accurate and timely information about local communities, supports and services
  • working with local communities, hapū and marae to ensure disabled people are included and can contribute to their communities and
  • assisting disabled people and their families/whānau to:
    • clarify their goals, strengths and needs and to plan for a good, everyday life
    • use local community networks to develop practical solutions to meet their goals and support needs
    • access supports and services.

There are two levels of support:

  • Short-term support: Sharing of information and initial assistance.
  • Long-term support: In building networks and planning for a good, everyday life.

Note: Long-term support is for people eligible for Ministry-funded Disability Support Services. Please contact a Local Area Coordinator for details.

Who can access Local Area Coordination?

LAC is available to people living in the Bay of Plenty, Hutt Valley and Otago/Southland regions. It will be made available in the Lakes District within the next year.

More information

Read more about the people who have started using the Ministry of Health’s New Model for Supporting Disabled People in the New Model people stories section.

Enhanced Individualised Funding is now available for people living in the Bay of Plenty who need funded supports. This gives disabled people much more flexibility and control over the support they receive. Your Local Area Coordinator can provide details on this option.

Contact details

Journey Together (Bay of Plenty and Lakes)

LIFE Unlimited (Hutt Valley)

Access Ability (Otago/Southland)

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