Wharekaka Rest Home

Profile & contact details

Premises details
Premises nameWharekaka Rest Home
Address 20 Oxford Street Martinborough 5711
Total beds20
Service typesMedical, Rest home care
Certification/licence details
Certification/licence nameWharekaka Trust Board Incorporated - Wharekaka Rest Home
Current auditorThe DAA Group Limited
End date of current certificate/licence30 June 2019
Certification period36 months
Provider details
Provider nameWharekaka Trust Board Incorporated
Street address 20 Oxford Street Martinborough 5741
Post addressPO Box 127 Martinborough 5741

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 17 October 2017

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers.The CNM has considered the requirements for staff training related to hospital level residents and this is being facilitated but yet to be completed. Examples sighted included: - Training by the clinical nurse specialist for respiratory services, from the DHB, who is due to carry out training and will include oxygen therapy as part of this talk. - Staff are being scheduled to undertaken a palliative care courses and it is predicted all staff will have completed this training by October. - Pl… (this text has been trimmed due to space limits).The training of care givers who will be involved in the care of hospital level care will need to meet the contract requirements and good practice, prior to the commencement of hospital level care. PA LowReporting Complete28/11/2016
The service develops and implements policies and procedures that are aligned with current good practice and service delivery, meet the requirements of legislation, and are reviewed at regular intervals as defined by policy.Organisational policies and procedures do not all reflect the special needs of hospital level residents. The review of organisational policies and procedures is completed to ensure they reflect the needs of hospital level care provision. PA LowReporting Complete28/11/2016
There is a clearly documented and implemented process which determines service provider levels and skill mixes in order to provide safe service delivery.The proposed roster has a RN on each duty with care giving staff. The number of RNs required will be advertised but this is yet to occur. The organisation will need to have sufficient employed RNs to meet the needs of the contract and good practice prior to the commencement of hospital level care. PA LowReporting Complete02/12/2016
Where required by legislation there is an approved evacuation plan.Fire doors are being installed presently and a new evacuation plan will need to be approved by the Fire Service. This has yet to be completed. A new Fire Service approved evacuation plan will require and the fire doors communicated to the council. PA LowReporting Complete02/12/2016
The provision of services and/or interventions are consistent with, and contribute to, meeting the consumers' assessed needs, and desired outcomes.Although there are identified assessed needs, the interventions in the care plans are not consistent with nor contribute to meeting the residents’ needs. In the files sampled, two of the five care plans had not been updated following a change in health condition, and not all interventions for assessed care needs were being documented or documented in sufficient detail to guide the care staff. Ensure that interventions are documented for all assessed care needs, in sufficient detail to guide the care staff, and that all interventions in use are documented. PA ModerateIn Progress

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 17 October 2017

Audit type:Surveillance Audit

Audit date: 14 July 2016

Audit type:Partial Provisional Audit

Audit date: 12 April 2016

Audit type:Certification Audit

Audit date: 24 November 2014

Audit type:Surveillance Audit

Audit date: 17 April 2013

Audit type:Certification Audit

Audit date: 01 February 2012

Audit type:Surveillance Audit

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