Westella Homestead

Profile & contact details

Premises details
Premises nameWestella Homestead
Address 84 Waughs Road Aorangi Feilding 4775
Total beds27
Service typesDementia care, Rest home care
Certification/licence details
Certification/licence nameC D Hodson - Westella Homestead
Current auditorCentral Region's Technical Advisory Services Limited
End date of current certificate/licence31 July 2024
Certification period36 months
Provider details
Provider nameC D Hodson
Street addressWestella Homestead 84 Waughs Road Feilding 4775
Post addressPO Box 455 Feilding 4740

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 05 March 2024

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
The service provides an environment that encourages good practice, which should include evidence-based practice.The Dalcam Healthcare falls risk policy does not provide clarity and guidance for completing neurological observations following an unwitnessed fall. Neurological observation recording following an unwitnessed fall does not comply with best practice. Ensure that the falls risk policy provides guidance on recording neurological observations following an unwitnessed fall in accordance with best practice. PA ModerateReporting Complete10/08/2021
The organisation has a clearly defined and documented infection control programme that is reviewed at least annually.The infection control plan is not site specific and is not renewed annually. Ensure the infection prevention and control plan is site specific and reviewed annually PA LowReporting Complete10/08/2021
A medication management system shall be implemented appropriate to the scope of the service.i) The controlled drug book had no documentation that the reconciliation of the controlled drugs had occurred weekly. ii) The effectiveness of pro re nata medication was inconsistently documented. Ensure controlled medication reconciliation is documented to meet the best practice guidelines. Ensure the effectiveness of pro re nata medication is documented as required. PA ModerateReporting Complete16/05/2024

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 05 March 2024

Audit type:Surveillance Audit

Audit date: 24 May 2021

Audit type:Certification Audit

Audit date: 06 June 2019

Audit type:Certification Audit

Audit date: 15 February 2018

Audit type:Surveillance Audit

Back to top