Waihi Lifecare
Profile & contact details
| Premises name | Waihi Lifecare |
|---|---|
| Address | 18 Toomey Street Waihi 3610 |
| Total beds | 54 |
| Service types | Rest home care, Geriatric, Medical |
| Certification/licence name | Waihi Lifecare (2018) Limited - Waihi Lifecare |
|---|---|
| Current auditor | The DAA Group Limited |
| End date of current certificate/licence | 01 December 2025 |
| Certification period | 36 months |
| Provider name | Waihi Lifecare (2018) Limited |
|---|---|
| Street address | 16 Toomey Street Waihi 3610 |
| Post address | 31 McDonnell Street Omokoroa 3114 |
Progress on issues from the last audit
What’s on this page?
This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.
Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.
A guide to the table is available below.
Details of corrective actions
Date of last audit: 10 August 2023
| Outcome required | Found at audit | Action required | Risk rating | Action status | Date action reported complete |
|---|---|---|---|---|---|
| The following aspects of the system shall be performed and communicated to people by registered health professionals operating within their role and scope of practice: prescribing, dispensing, reconciliation, and review. | On the days of the audit an opened injectable controlled drug (morphine) was left in the controlled drugs safe in contrary to safe controlled drugs administration protocols. | Ensure controlled drugs medication is administered as per controlled drugs administration requirements to ensure safety. | PA Moderate | Reporting Complete | 24/03/2023 |
| Service providers shall facilitate safe self-administration of medication where appropriate. | Two residents’ medication self-administration competencies were not reviewed three-monthly as per organisational policy. | Ensure medication self-administration competency reviews are completed as per organisational policy. | PA Low | Reporting Complete | 24/03/2023 |
| Where required by legislation, there shall be a Fire and Emergency New Zealand- approved evacuation plan. | Post reconfiguration of unit an approved Fire and Emergency New Zealand – approved evacuation plan will need to be reviewed and updated. | Provide evidence that the reconfiguration of the existing unit has an approved Fire and Emergency New Zealand – approved evacuation plan. | PA Low | In Progress | |
| Service providers shall ensure there are sufficient health care and support workers on duty at all times to provide culturally and clinically safe services. | Ongoing staff recruitment is still required to meet the requirements of residents in the reconfigured wing. | Provide evidence that there are enough staff to fill the proposed roster for the reconfigured wing to meet the needs of the service. | PA Low | In Progress | |
| The physical environment, internal and external, shall be safe and accessible, minimise risk of harm, and promote safe mobility and independence. | The facility is yet to commence renovating/reconfiguring the current unit to support 10 dual purpose beds and one dedicated rest home bed. The facility is yet to have on-site equipment and consumables to support the residents and staff requirements. | - Provide evidence that there is enough appropriate mobility equipment including hoists and associated consumables, weighing scales, linen, bedroom, dining and lounge furniture, dinnerware and cutlery, replacement hand basins in the bedroom, and sluice and bathroom equipment that is safe and accessible, minimize the risk of harm, and promote safe mobility and independence of residents and staff. - Provide evidence that the main entrance to the reconfigured wing, internal walkways and all other … (this text has been trimmed due to space limits). | PA Low | In Progress | |
| There shall be adequate numbers of toilet, showers, and bathing facilities that are accessible, conveniently located, and in close proximity to each service area to meet the needs of people receiving services. This excludes any toilets, showers, or bathing facilities designated for service providers or visitors using the facility. | There are not enough bathing facilities that are accessible and conveniently located to meet the needs of the residents’ receiving services. | Provide evidence of bathing facilities that are accessible and conveniently located to meet the needs of people receiving services. | PA Low | In Progress | |
| An appropriate call system shall be available to summon assistance when required. | Not all proposed bed areas, living, dining and bathroom and common areas have access to a call bell or visibility of a ceiling monitor. | Provide evidence that all individual beds, all main living, dining, common areas and bathrooms have access to a call bell, and that staff have visibility of the call bell monitor at the far end of the corridor. | PA Low | In Progress | |
| Service providers shall ensure safe and appropriate storage and disposal of waste and infectious or hazardous substances that complies with current legislation and local authority requirements. This shall be reflected in a written policy. | There is no designated area/equipment in place for safe handling of waste or hazardous substances. | Provide evidence of a designated area and equipment for safe handling of waste or hazardous substances. | PA Low | In Progress | |
| Service providers shall ensure that the environment is clean and there are safe and effective cleaning processes appropriate to the size and scope of the health and disability service that shall include: (a) Methods, frequency, and materials used for cleaning processes; (b) Cleaning processes that are monitored for effectiveness and audit, and feedback on performance is provided to the cleaning team; (c) Access to designated areas for the safe and hygienic storage of cleaning equipment and chemi… (this text has been trimmed due to space limits). | There is no designated area for safe and hygienic storage of cleaning equipment, chemicals. | Provide evidence of a designated area and equipment for safe and hygienic storage of cleaning equipment and chemicals and safe disposal of waste. | PA Low | In Progress |
Guide to table
Outcome required
The outcome required by the Health and Disability Services Standards.
Found at audit
The issue that was found when the rest home was audited.
Action required
The action necessary to fix the issue, as decided by the auditor.
Risk level
Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.
The outcome is partially attained when:
- there is evidence that the rest home has the appropriate process in place, but not the required documentation
- when the rest home has the required documentation, but is unable to show that the process is being implemented.
The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.
The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.
The risk levels are:
- negligible – this issue requires no additional action or planning.
- low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
- moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
- high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
- critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.
The risk level may be downgraded once the rest home reports the issue is fixed.
Action status
Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.
Date action reported complete
The date that the district health board was told the issue was fixed.
Audit reports
Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.
What’s on this page?
Audit reports for this rest home’s latest audits can be downloaded below.
Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format.
From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.
Prior to 29 August 2013, only audit summaries are available.
Both the recent full audit reports and previous audit summaries include:
- an overview of the rest home’s performance, and
- coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.
Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.
Audit reports
Audit date: 10 August 2023Audit type:Partial Provisional Audit
Audit date: 28 September 2022Audit type:Certification Audit
Audit date: 12 July 2021Audit type:Surveillance Audit
Audit date: 19 August 2019Audit type:Certification Audit
Audit date: 23 August 2018Audit type:Provisional Audit