Summerville Rest Home

Profile & contact details

Premises details
Premises nameSummerville Rest Home
Address 411 Frederick Street Mahora Hastings 4120
Total beds17
Service typesRest home care
Certification/licence details
Certification/licence nameSunflower Field Trading NZ Limited - Summerville Rest Home
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence09 December 2021
Certification period36 months
Provider details
Provider nameSunflower Field Trading NZ Limited
Street address411 Frederick Street Mahora Hastings 4120
Post address19A Knightsbridge Drive Forrest Hill Auckland 0620

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 21 September 2018

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Service delivery plans describe the required support and/or intervention to achieve the desired outcomes identified by the ongoing assessment process.One resident who is insulin dependent has no guidance/interventions for staff relating to (hypo or hyperglycaemia - including the BSL level at which the GP wished to be informed) and actions to be taken. Noting they do have general guidance information re: guidance/intervention for staff relating to hypo or hyperglycaemia on a chart on the wall in the nurses station. Ensure that care plans document all resident needs and required management interventions. PA LowReporting Complete01/02/2019
Consumers have a right to full and frank information and open disclosure from service providers.Fourteen accident/incident forms were reviewed for June, July and August 2018. There was no documented notification to the next of kin for 12 of 14 accident/incident forms reviewed. Ensure that documentation reflects that next of kin are notified of any resident incidents/accidents or if not notified, the reason why should be documented. PA LowReporting Complete06/03/2019

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 21 September 2018

Audit type:Certification Audit

Audit date: 25 October 2017

Audit type:Surveillance Audit

Audit date: 13 October 2016

Audit type:Certification Audit

Audit date: 29 October 2015

Audit type:Provisional Audit

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