Summerset in the Vines

Profile & contact details

Premises details
Premises nameSummerset in the Vines
Address 249 Te Mata Road Havelock North 4130
Total beds44
Service typesGeriatric, Medical, Rest home care
Certification/licence details
Certification/licence nameSummerset Care Limited - Summerset in the Vines
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence01 May 2019
Certification period36 months
Provider details
Provider nameSummerset Care Limited
Street addressLevel 12, State Insurance Tower 1 Willis Street Wellington Central Wellington 6011
Post addressPO Box 5187 Lambton Quay Wellington 6145

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 22 January 2018

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.(i) A regular dietary supplement (for one rest home resident with weight loss) was incorrectly prescribed under the ‘as required’ medications. The dietary supplement had not been dispensed and therefore not administered for six days. (ii) Two out of fourteen medications charts did not have the ‘indication for use’ documented for ‘as required’ restricted medications. (i)& (ii) Ensure medications are charted to meet legislation and guidelines PA LowReporting Complete26/05/2016
The provision of services and/or interventions are consistent with, and contribute to, meeting the consumers' assessed needs, and desired outcomes. (i) Dietary requirement identified in the interRAI assessment tool for one rest home resident were not reflected in the long term care plan (link rest home tracer). (ii) Rest home resident at risk of pressure injury with oedema of legs did not have GP instructions documented for elevation of legs in the care plan, and (iii) one hospital level insulin dependent resident did not have a documented diabetic management plan that included signs, symptoms and blood sugar levels for treatment. … (this text has been trimmed due to space limits). Ensure documented interventions reflect the resident’s current health status. PA LowReporting Complete08/08/2016
Activities are planned and provided/facilitated to develop and maintain strengths (skills, resources, and interests) that are meaningful to the consumer.Individual activity plans had not been completed for two rest home residents and two hospital residents. Ensure all residents have an individual activity plan. PA LowReporting Complete11/08/2016
Quality improvement data are collected, analysed, and evaluated and the results communicated to service providers and, where appropriate, consumers.There is an internal audit schedule calendar in place. Sixteen of eighteen corrective action plans were not completed and signed off for internal audits not compliant. Ensure that any corrective action plans required for any internal audits that are not compliant are completed and signed off. PA LowReporting Complete07/05/2018

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 22 January 2018

Audit type:Surveillance Audit

Audit date: 22 February 2016

Audit type:Certification Audit

Audit date: 20 May 2015

Audit type:Surveillance Audit

Audit date: 28 October 2014

Audit type:Surveillance Audit

Audit date: 11 March 2013

Audit type:Certification Audit

Audit date: 21 September 2011

Audit type:Surveillance Audit

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