Summerset at the Course

Profile & contact details

Premises details
Premises nameSummerset at the Course
Address 20 Racecourse Road Trentham Upper Hutt 5018
Total beds63
Service typesGeriatric, Medical, Rest home care
Certification/licence details
Certification/licence nameSummerset Care Limited - Summerset at the Course
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence01 May 2022
Certification period48 months
Provider details
Provider nameSummerset Care Limited
Street addressMajestic Centre Floor 27, 100 Willis Street Wellington Central Wellington 6011
Post addressPO Box 5187 Wellington 6140

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 10 August 2018

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Service providers responsible for medicine management are competent to perform the function for each stage they manage.Staff that are rostered to work initially are not all medication competent and this is currently being addressed Ensure there a medication competent staff member available on all shifts in the serviced apartments. PA LowReporting Complete04/09/2018
Service providers receive appropriate information, training, and equipment to respond to identified emergency and security situations. This shall include fire safety and emergency procedures.All staff including newly employed staff will be required to be orientated to the new serviced apartment building. This includes attending fire safety training and a fire drill, which is scheduled for 31 August 2018 at 9.30 am (email sighted). First aid training (including CPR) is scheduled for 28 August 2018. Ensure all staff attend fire safety training, fire drill and first aid training. PA LowReporting Complete04/09/2018
All buildings, plant, and equipment comply with legislation.(i)The interior of the building is not yet completed including connecting corridors installation of furnishing, flooring and equipment. A CPU or (code of compliance) has not yet been issued. (ii) Installation of equipment has not yet been completed for the sluice room, cleaner’s cupboard, domestic laundry, nurses’ station and scan box (for delivery of meals). (i)Ensure a CPU or code of compliance is obtained for the new wing. (ii) Ensure all equipment is installed and ready for use PA LowReporting Complete04/09/2018
An appropriate 'call system' is available to summon assistance when required.The call bell system is not yet operational and not linked to the care facility. Ensure the call bell system is fully operational. PA LowReporting Complete04/09/2018
The provision of services and/or interventions are consistent with, and contribute to, meeting the consumers' assessed needs, and desired outcomes.Two hospital residents identified at high risk of pressure injury did not have documented interventions for pressure injury prevention. One resident had pressure injuries on admission (two stage three and two stage four). The risk rating is deemed to be low, due to observations of air alternating mattresses and turning charts in place. Ensure pressure injury preventions are documented and reflect the level of risk. PA LowReporting Complete18/12/2018

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

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