Springlands Lifestyle Village

Profile & contact details

Premises details
Premises nameSpringlands Lifestyle Village
Address 5 Battys Road Springlands Blenheim 7201
Total beds76
Service typesRest home care, Geriatric, Medical
Certification/licence details
Certification/licence nameSpringlands Senior Living Limited - Springlands Lifestyle Village
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence29 January 2024
Certification period48 months
Provider details
Provider nameSpringlands Senior Living Limited
Street address 5 Battys Road Springlands Blenheim 7201
Post address

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 13 January 2022

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers.(i). Clinical related topics identified in the training policy specific to the residents of Springlands did not occur for 2020 and 2021. (ii). Training related to compulsory topics were poorly attended. (i). Ensure clinical related training identified in the policy is completed. (ii). Ensure a scheduled approach to education to improve the number of attendees for compulsory training/topics. PA ModerateReporting Complete24/05/2022
The provision of services and/or interventions are consistent with, and contribute to, meeting the consumers' assessed needs, and desired outcomes.The following shortfalls were identified: (i). One hospital resident (tracer) had fourteen falls (no injuries) in 90 days, the falls risk assessment outcome was documented as medium in the care plan. There was no GP input sought at the time of the recurrent falls. Information relayed to the general practitioner at the time of the three-monthly medical review noted `no concerns` related to falls. (ii). The resident on respite care(tracer) with respiratory symptoms and lower leg oedema related t… (this text has been trimmed due to space limits).(i). Ensure care plans reflect the most recent risk assessment scores/outcome and ensure the GP is consulted in a timely manner when recurrent/frequent falls occur. (ii). Ensure the care plan document detailed interventions to meet all the needs of the resident. PA ModerateReporting Complete24/05/2022
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.The following shortfalls were identified: (i). Several entries in both controlled medication registers (rest home and hospital) were incomplete with missing times of administration and name of prescriber. (ii). Two eye drops on the hospital medication trolley were not dated when first opened. (iii). There were open food products in the dedicated medication fridge in the hospital treatment room. (iv). Two hospital resident electronic medication charts did not have the allergy section completed o… (this text has been trimmed due to space limits).(i)-(v). Ensure that medication management processes comply with medication management policies, good practice and related guidelines and legislation. PA ModerateReporting Complete24/05/2022

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

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