Profile & contact details

Premises details
Premises nameSolemar
Address 163 Hibiscus Coast Highway Red Beach 0932
Total beds29
Service typesDementia care, Geriatric
Certification/licence details
Certification/licence nameOrewa Beach View Retirement Home & Hospital Limited - Solemar
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence14 June 2024
Certification period36 months
Provider details
Provider nameOrewa Beach View Retirement Home & Hospital Limited
Street address53B Sentinel Road Herne Bay Auckland 1011
Post addressPO Box 147096 Ponsonby Auckland 1144

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 14 December 2022

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
The service provides an environment that encourages good practice, which should include evidence-based practice.There is no documentation on file to verify recent training on up-to-date best practice guidelines, in a range of areas requiring clinical manager oversight at Solemar.Provide evidence the clinical manager is enabled the opportunity to attain the skills, support, and expertise to ensure an environment of good practice can operate.PA ModerateReporting Complete11/08/2021
The provision of services and/or interventions are consistent with, and contribute to, meeting the consumers' assessed needs, and desired outcomes.The management of residents at potential risk of pressure injuries, those that develop pressure injuries, and management of resident’s wounds is not consistent with meeting the residents desired outcomes or best practice standards.Provide evidence of training in pressure injury prevention and management. Provide evidence of up-to-date wound care training. Provide evidence of a commitment in the reduction of facility acquired pressure injuries.PA ModerateReporting Complete11/08/2021
The service provider documents adverse, unplanned, or untoward events including service shortfalls in order to identify opportunities to improve service delivery, and to identify and manage risk.Six (6) Incident/accident forms sampled had not been fully completed regarding investigations, action plans conducted and family/whānau notification.Ensure adverse events are consistently investigated, documented and family/whanau notified.PA ModerateReporting Complete11/08/2021
Service providers shall understand and comply with statutory and regulatory obligations in relation to essential notification reporting.Section 31s completed by the service have not been submitted to HealthCERT Ensure section 31s are submitted to HealthCERT where required. PA LowReporting Complete07/08/2023
Service providers shall ensure there are sufficient health care and support workers on duty at all times to provide culturally and clinically safe services.The service does not have sufficient numbers of RNs to have an RN on duty at all times, as per the ARC contract D17.4 a. i. Ensure a RN is on duty at all times to meet the requirements of the ARC contract D17.4 a. i. PA ModerateReporting Complete26/03/2024

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 14 December 2022

Audit type:Surveillance Audit

Audit date: 06 April 2021

Audit type:Certification Audit

Audit date: 16 July 2019

Audit type:Surveillance Audit

Audit date: 26 April 2018

Audit type:Certification Audit

Audit date: 06 November 2017

Audit type:Surveillance Audit

Audit date: 27 March 2017

Audit type:Provisional Audit

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