Sarah Selwyn

Profile & contact details

Premises details
Premises nameSarah Selwyn
Address 43 Target Street Point Chevalier Auckland 1022
Total beds82
Service typesGeriatric, Medical, Rest home care
Certification/licence details
Certification/licence nameSelwyn Care Limited - Sarah Selwyn
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence11 June 2024
Certification period36 months
Provider details
Provider nameSelwyn Care Limited
Street addressLevel 4 1 Nugent Street Grafton Auckland 1023
Post addressPO Box 8203 Symonds Street Auckland 1150

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 25 March 2021

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Each episode of restraint is evaluated in collaboration with the consumer and shall consider: (a) Future options to avoid the use of restraint; (b) Whether the consumer's service delivery plan (or crisis plan) was followed; (c) Any review or modification required to the consumer's service delivery plan (or crisis plan); (d) Whether the desired outcome was achieved; (e) Whether the restraint was the least restrictive option to achieve the desired outcome; (f) The duration of the restraint episode… (this text has been trimmed due to space limits).An evaluation process is in place for resident’s using restraint. This is completed electronically. The restraint coordinator was unaware of how to correctly use this electronic system (Leecare) to document evaluations, and therefore evaluations did not reflect regular reviews. Ensure the electronic system for documenting restraint evaluations are done correctly to indicate that they are reviewed as per policy (six monthly at a minimum). PA LowReporting Complete22/09/2021
The provision of services and/or interventions are consistent with, and contribute to, meeting the consumers' assessed needs, and desired outcomes.(i). Neurological observations were not consistently documented for three unwitnessed falls. (ii). Restraint monitoring was not documented according to time frames for two of three files reviewed for residents with restraint. (iii). One resident’s care plan prescribed an agreed routine during the day to assist with management of behaviours that challenge; this included sitting in a specific chair in the morning, a rest in bed after lunch and regular monitoring/repositioning. This routine was n… (this text has been trimmed due to space limits).(i)-(ii). Ensure that all monitoring is documented as per timeframes. (iii). Ensure all carer and support is provided as per the care plan. PA ModerateReporting Complete22/09/2021
Service delivery plans describe the required support and/or intervention to achieve the desired outcomes identified by the ongoing assessment process.Interventions for a rest home level resident who was blind were not well documented to assist her safe mobilisation and communication. (i). One hospital level resident with behaviours that challenge had interventions describing the behaviour and environmental ways to assist calmness, but not interventions for when the resident became agitated. (ii). One resident had an incorrect restraint recorded in the care plan and did not include the risks associated with the (incorrect) restraint. … (this text has been trimmed due to space limits).(i). Ensure that nursing interventions are documented in the resident care plan. (ii). Ensure that the correct restraint information is documented in the care plan and the risks associated with its use. PA LowReporting Complete22/09/2021

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 25 March 2021

Audit type:Certification Audit

Audit date: 31 July 2018

Audit type:Surveillance Audit

Audit date: 13 April 2016

Audit type:Certification Audit

Audit date: 08 October 2014

Audit type:Surveillance Audit

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