The Sands

Profile & contact details

Premises details
Premises nameThe Sands
Address 2 Valley Road Browns Bay Auckland 0630
Total beds44
Service typesRest home care, Geriatric, Medical
Certification/licence details
Certification/licence nameOceania Care Company Limited - The Sands
Current auditorCentral Region's Technical Advisory Services Limited
End date of current certificate/licence19 July 2021
Certification periodOther months
Provider details
Provider nameOceania Care Company Limited
Street address 2 Hargreaves Street Saint Marys Bay Auckland 1011
Post addressPO Box 9507 Newmarket Auckland 1149
Websitewww.oceaniahealthcare.co.nz/

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 20 June 2019

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers.Annual education, training modules and education days have not yet been implemented. Ensure annual education, training modules and education days are implemented. PA LowReporting Complete14/08/2019
New service providers receive an orientation/induction programme that covers the essential components of the service provided.The implementation of the orientation programme could not be verified as not all staff have been appointed. Ensure all new staff complete the orientation programme. PA LowReporting Complete14/08/2019
The appointment of appropriate service providers to safely meet the needs of consumers.Not all staff have been employed to implement services at the new facility. Provide evidence all required staff have been employed and the required staff skill mix requirements to provide hospital and rest home levels of care are met. PA LowReporting Complete14/08/2019
Professional qualifications are validated, including evidence of registration and scope of practice for service providers.Annual practising certificates of staff that will be employed were not able to be sighted. Ensure professional qualifications are validated for staff who require these to practise. PA LowReporting Complete14/08/2019
There is a clearly documented and implemented process which determines service provider levels and skill mixes in order to provide safe service delivery.Not all staff had been employed at the time of audit and proposed roster skill set mix suitability could not be validated. Ensure staff employed are rostered to meet skill mix requirements suitable to safely meet the needs of residents. PA LowReporting Complete15/08/2019

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 20 June 2019

Audit type:Partial Provisional Audit

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