Roseridge Rest Home Henderson
Profile & contact details
|Premises name||Roseridge Rest Home Henderson|
|Address||120 Rathgar Road Henderson Auckland 0610|
|Service types||Rest home care|
|Certification/licence name||Roseridge Healthcare Limited - Roseridge Rest Home Henderson|
|Current auditor||HealthShare Limited|
|End date of current certificate/licence||20 September 2024|
|Certification period||36 months|
|Provider name||Roseridge Healthcare Limited|
|Street address||120 Ragthar Road Henderson Auckland 0610|
|Post address||120 Ragthar Road Henderson Auckland 0610|
Progress on issues from the last audit
What’s on this page?
This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.
Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.
A guide to the table is available below.
Details of corrective actions
Date of last audit: 12 April 2023
|Outcome required||Found at audit||Action required||Risk rating||Action status||Date action reported complete|
|Fundamental to the development of a care or support plan shall be that: (a) Informed choice is an underpinning principle; (b) A suitably qualified, skilled, and experienced health care or support worker undertakes the development of the care or support plan; (c) Comprehensive assessment includes consideration of people’s lived experience; (d) Cultural needs, values, and beliefs are considered; (e) Cultural assessments are completed by culturally competent workers and are accessible in all settin… (this text has been trimmed due to space limits).||Four out of five long-term care plans were not countersigned by the clinical manager and three out of five routine interRAI reassessments were overdue with an interval of between 33 and 61 days.||Ensure long-term care plans are countersigned by a registered health professional and that routine interRAI assessments are current.||PA Moderate||In Progress|
|Planned review of a person’s care or support plan shall: (a) Be undertaken at defined intervals in collaboration with the person and whānau, together with wider service providers; (b) Include the use of a range of outcome measurements; (c) Record the degree of achievement against the person’s agreed goals and aspiration as well as whānau goals and aspirations; (d) Identify changes to the person’s care or support plan, which are agreed collaboratively through the ongoing re-assessment and review … (this text has been trimmed due to space limits).||Four out of five care plan evaluations did not include the residents’ degree of progress towards their agreed goals and aspirations as well as family/whānau goals and aspirations.||Ensure evaluation of care plans evidence the degree of progress towards resident’s agreed goals as well as family/whānau goals and aspirations.||PA Low||In Progress|
|Service providers shall understand and comply with statutory and regulatory obligations in relation to essential notification reporting.||There was insufficient evidence that the required medical/pharmaceutical team were notified following adverse events regarding medication administration.||Document all correspondence between the medical/pharmaceutical team following any adverse event regarding the administration of medication to the wrong resident.||PA Low||In Progress|
|Service providers shall facilitate safe self-administration of medication where appropriate.||Residents who self-administer their medicines did not have the self-medication administration competency assessments completed.||Ensure appropriate medication self-administration competency assessments are completed to ensure safety of residents.||PA Moderate||In Progress|
Guide to table
The outcome required by the Health and Disability Services Standards.
Found at audit
The issue that was found when the rest home was audited.
The action necessary to fix the issue, as decided by the auditor.
Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.
The outcome is partially attained when:
- there is evidence that the rest home has the appropriate process in place, but not the required documentation
- when the rest home has the required documentation, but is unable to show that the process is being implemented.
The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.
The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.
The risk levels are:
- negligible – this issue requires no additional action or planning.
- low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
- moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
- high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
- critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.
The risk level may be downgraded once the rest home reports the issue is fixed.
Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.
Date action reported complete
The date that the district health board was told the issue was fixed.
Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.
What’s on this page?
Audit reports for this rest home’s latest audits can be downloaded below.
Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format.
From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.
Prior to 29 August 2013, only audit summaries are available.
Both the recent full audit reports and previous audit summaries include:
- an overview of the rest home’s performance, and
- coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.
Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.
Audit reportsAudit date: 12 April 2023
Audit type:Surveillance Audit
- Roseridge Rest Home Henderson - Apr 2023 (docx, 52.65 KB)
- Roseridge Rest Home Henderson - Apr 2023 (pdf, 158.31 KB)
Audit type:Certification Audit
- Roseridge Rest Home Henderson - Jul 2021 (docx, 42.02 KB)
- Roseridge Rest Home Henderson - Jul 2021 (pdf, 160.79 KB)
Audit type:Provisional Audit