Rosebank Home and Hospital

Profile & contact details

Premises details
Premises nameRosebank Home and Hospital
Address 77 Walnut Avenue Allenton Ashburton 7700
Total beds110
Service typesMedical, Rest home care, Geriatric
Certification/licence details
Certification/licence nameRosebank Residential Limited - Rosebank Home and Hospital
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence06 July 2021
Certification periodOther months
Provider details
Provider nameRosebank Residential Limited
Street address 77 Walnut Avenue Allenton Ashburton 7700
Post address

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 17 December 2018

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Activities are planned and provided/facilitated to develop and maintain strengths (skills, resources, and interests) that are meaningful to the consumer.(i) There was no documented activities assessment on file for a resident admitted three months previously. (ii) There were no documented activities plan for two residents admitted three months previously (one rest home, one hospital) Ensure all residents have an activities assessment and care plan completed as per policy. PA LowReporting Complete07/06/2019
The provision of services and/or interventions are consistent with, and contribute to, meeting the consumers' assessed needs, and desired outcomes.Four wound management assessment and plans included two or more separate wounds on the same chart Ensure all wounds are documented on individual management plans. PA LowReporting Complete07/06/2019
Service delivery plans describe the required support and/or intervention to achieve the desired outcomes identified by the ongoing assessment process.i) One resident with a high falls risk had been signed out as transferred to the long-term care plan. However, the long-term care plan had not been updated to reflect the changes. ii) One respite rest home resident had no interventions for management of diabetes or challenging behaviour. Ensure that care plan interventions address all assessed risk and identified problems. PA ModerateReporting Complete07/06/2019
All aspects of food procurement, production, preparation, storage, transportation, delivery, and disposal comply with current legislation, and guidelines.Fridge and freezer temperatures have not been recorded consistently Ensure fridge freezer and chiller temperatures are recorded daily as per food control plan documentation PA LowReporting Complete07/06/2019
The facilitation of safe self-administration of medicines by consumers where appropriate.One rest home resident had an initial competency assessment completed but this had not been reviewed Ensure medication competency assessments are completed as per policy. PA LowReporting Complete07/06/2019
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.i) The medication trolley in the east wing contained three eyedrops which were either undated or in use past the expiry date and three unused cremes in the stock cupboard were past expiry date. i) Ensure all eyedrops are dated on opening and discarded on expiry and ensure all stock cremes are checked for expiry dates and discarded if past expiry date. PA ModerateReporting Complete07/06/2019
Quality improvement data are collected, analysed, and evaluated and the results communicated to service providers and, where appropriate, consumers.Staff are not kept informed through meetings regarding adverse events data or trends. Ensure that the trended and analysed quality data collected is shared with staff. PA LowReporting Complete07/06/2019

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

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