Rosebank Home and Hospital

Profile & contact details

Premises details
Premises nameRosebank Home and Hospital
Address 77 Walnut Avenue Allenton Ashburton 7700
Total beds110
Service typesMedical, Rest home care, Geriatric
Certification/licence details
Certification/licence nameRosebank Residential Limited - Rosebank Home and Hospital
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence06 July 2024
Certification period36 months
Provider details
Provider nameRosebank Residential Limited
Street address 77 Walnut Avenue Allenton Ashburton 7700
Post address

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 27 April 2021

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Information is entered into the consumer information management system in an accurate and timely manner, appropriate to the service type and setting.Three resident files (respite, EOL and ACC) reviewed did not contain a fully completed resident profile document. Medical conditions including past and present health information was not completed. Ensure all individual information including relevant medical conditions and health information is maintained and available. PA ModerateReporting Complete15/09/2021
All records are legible and the name and designation of the service provider is identifiable.The following shortfalls have been identified: i) Designations of caregivers are not always clearly documented to identify the relevant level of input into the care of the resident. ii) Progress notes in two files and one daily task allocation document evidenced use of white out to erase mistakes. Ensure staff sign progress notes using a clear designation and correct documentation errors in a way that preserves the original entry. PA ModerateReporting Complete15/09/2021
Service delivery plans describe the required support and/or intervention to achieve the desired outcomes identified by the ongoing assessment process.Care plans do not consistently describe the support/interventions required to guide care delivery and meet individual outcomes. The following files identified shortfalls within the long-term care plan: (i) One rest home resident with challenging behaviour and frequent falls (tracer) were assessed frequently, but interventions were insufficient to guide staff in the management of this; (ii) One rest home resident was assessed and monitored for using an enabler, however the type of enabler and fr… (this text has been trimmed due to space limits).Ensure management of assessed issues/symptoms/conditions are consistent with the resident desired outcomes. PA ModerateReporting Complete15/09/2021
Quality improvement data are collected, analysed, and evaluated and the results communicated to service providers and, where appropriate, consumers.Quality data is collected, however there is no documented evidence of analysis/trends or benchmarking of the quality data to identify opportunities for improvement Ensure analysis/trends of quality data collected is documented to identify opportunities for improvement. PA LowReporting Complete23/11/2021

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Back to top