Rosaria Rest Home

Profile & contact details

Premises details
Premises nameRosaria Rest Home
Address 23 Roberton Road Avondale Auckland 1026
Total beds26
Service typesRest home care
Certification/licence details
Certification/licence nameRosaria Rest Home 2006 Limited - Rosaria Rest Home
Current auditorThe DAA Group Limited
End date of current certificate/licence08 November 2022
Certification period36 months
Provider details
Provider nameRosaria Rest Home 2006 Limited
Street address 23 Roberton Road Avondale Auckland 1026
Post address2/7 Henry Street Avondale Auckland 1026

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 19 August 2019

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Food, fluid, and nutritional needs of consumers are provided in line with recognised nutritional guidelines appropriate to the consumer group.The menu has not been reviewed by the dietitian within the last two years. Ensure that the menu is reviewed in a timely manner. PA LowIn Progress
Service providers responsible for medicine management are competent to perform the function for each stage they manage.The RN does not have current medication administration competency in place as per medication management guidelines. Provide evidence that the RN’s annual medication administration competency is completed. PA ModerateIn Progress
Entry criteria, assessment, and entry screening processes are documented and clearly communicated to consumers, their family/whānau of choice where appropriate, local communities, and referral agencies.The service brochure has outdated and inadequate information about the services provided by the facility. Provide an updated service brochure with accurate information on the services provided by the service. PA LowIn Progress
There is a document control system to manage the policies and procedures. This system shall ensure documents are approved, up to date, available to service providers and managed to preclude the use of obsolete documents.The manager interviewed does not have clear understanding of documentation control requirements. The reviewed and amended policies and procedures were not replaced in the quality manuals reviewed. Obsolete policies and procedures were not removed and duplication of policies and procedures was evident. Provide evidence that all hard copy policies and procedures and manuals for staff to access are current and up-to-date and that the current system is reviewed and maintained appropriately. PA LowIn Progress

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 19 August 2019

Audit type:Certification Audit

Audit date: 19 September 2018

Audit type:Surveillance Audit

Audit date: 29 August 2017

Audit type:Certification Audit

Audit date: 19 April 2016

Audit type:Surveillance Audit

Audit date: 12 August 2014

Audit type:Certification Audit

Audit date: 08 August 2013

Audit type:Surveillance Audit

Audit date: 25 September 2012

Audit type:Certification Audit

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