Ropata Lodge

Profile & contact details

Premises details
Premises nameRopata Lodge
Address 57 Ropata Crescent Boulcott Lower Hutt 5010
Total beds35
Service typesRest home care
Certification/licence details
Certification/licence nameRopata Lodge Limited - Ropata Lodge
Current auditorThe DAA Group Limited
End date of current certificate/licence27 October 2023
Certification period48 months
Provider details
Provider nameRopata Lodge Limited
Street addressN/A 57 Ropata Crescent Boulcott Lower Hutt 5010
Post address57 Ropata Crescent Boulcott Lower Hutt 5010

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 16 September 2021

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Each stage of service provision (assessment, planning, provision, evaluation, review, and exit) is provided within time frames that safely meet the needs of the consumer.Not all residents have a long-term care plan completed and/or updated within the time frames required. • In two out of six residents’ files reviewed, the residents had complex medical needs and no long-term care plan had been completed since admission in May and June respectively. • In two out of six residents’ files reviewed the long-term care plan interventions had not been updated following a change in the residents’ care needs. For one resident the care plan did not contain sufficient infor… (this text has been trimmed due to space limits).Long term care plans are developed within 21 days of admission, describe the required support and/or interventions according to the personal goals and information obtained from ongoing assessments, and are updated when a resident’s condition changes. PA ModerateIn Progress
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.Six monthly physical stocktakes of controlled drugs, including reconciliation of controlled drug register to occur on 30 June and 31 December each year, are not occurring as required by regulations. Six monthly physical stocktakes of controlled drugs occur as required by regulations. PA ModerateReporting Complete18/07/2022

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 16 September 2021

Audit type:Surveillance Audit

Audit date: 27 August 2019

Audit type:Certification Audit

Audit date: 13 February 2018

Audit type:Surveillance Audit

Audit date: 17 August 2016

Audit type:Certification Audit

Audit date: 07 October 2015

Audit type:Partial Provisional Audit

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