Ripponburn Home and Hospital

Profile & contact details

Premises details
Premises nameRipponburn Home and Hospital
Address 94 Kawarau Gorge Road RD 2 Cromwell 9384
Total beds46
Service typesGeriatric, Medical, Rest home care
Certification/licence details
Certification/licence nameThyme Care Limited - Ripponburn Home and Hospital
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence07 March 2025
Certification period36 months
Provider details
Provider nameThyme Care Limited
Street address14 Kanuka Drive Cromwell 9310
Post addressPO Box 237 Cromwell 9310

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 24 October 2023

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Service delivery plans describe the required support and/or intervention to achieve the desired outcomes identified by the ongoing assessment process.Three of six care plans had not been updated to reflect care needs and/or did not reflect individualised care needs. This included (i) Three resident files documented behavioural issues however did not include individual management strategies. (ii) One resident had established social activities in place which were an integral part of his care however these were not documented in the care plan. (iii) One resident required oxygen therapy and detailed interventions on management of this were not … (this text has been trimmed due to space limits).Ensure that care plans document the individualised care needs for each resident. PA ModerateReporting Complete25/05/2022
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.Three of six eyedrops were either undated or still in use past the expiry date. The controlled drug register had not always been reviewed weekly. Ensure all eyedrops are dated on opening and discarded within required timeframes. Ensure the controlled drugs register reflects weekly checks. PA ModerateReporting Complete25/05/2022
Service providers shall ensure there are sufficient health care and support workers on duty at all times to provide culturally and clinically safe services.There are not always an RN available to cover the roster to meet the contractual obligations required by the ARRC D17.4. a.i. Ensure sufficient number of RNs are employed for full roster coverage to meet the contractual requirements ARRC D17.4.a.i PA LowIn Progress
Fundamental to the development of a care or support plan shall be that: (a) Informed choice is an underpinning principle; (b) A suitably qualified, skilled, and experienced health care or support worker undertakes the development of the care or support plan; (c) Comprehensive assessment includes consideration of people’s lived experience; (d) Cultural needs, values, and beliefs are considered; (e) Cultural assessments are completed by culturally competent workers and are accessible in all settin… (this text has been trimmed due to space limits).Two of two rest home residents’ files reviewed did not document the level of interventions required to manage all their medical risks and all support required to address assessed needs. The shortfalls identified were as follows: (a) the skin management plan and mobility plan did not reflect the current needs of one resident; and (b) a smoking management plan to ensure safety measures for one resident that is a smoker. Ensure medical risks /interventions describe in detail all support required to address assessed needs. PA ModerateIn Progress

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

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