Rata Park Rest Home

Profile & contact details

Premises details
Premises nameRata Park Rest Home
Address 94 Gap Road East RD 1 Winton 9781
Total beds25
Service typesPhysical, Rest home care
Certification/licence details
Certification/licence nameGwynn Holdings Limited - Rata Park Rest Home
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence20 May 2024
Certification period36 months
Provider details
Provider nameGwynn Holdings Limited
Street address 94 Gap Road East Winton 9781
Post address

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 01 November 2022

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Service providers responsible for medicine management are competent to perform the function for each stage they manage.Four of five long-standing staff do not have a current medication competency in place Ensure all staff administering medications have a current medication competency in place PA LowReporting Complete25/05/2021
Service delivery plans describe the required support and/or intervention to achieve the desired outcomes identified by the ongoing assessment process.(i) Two of five resident files reviewed did not document resident specific interventions. (No de-escalation strategies for two residents with challenging behaviour). (ii) Two of five resident files did not have activity plans documented. (i) Ensure all resident care plans are individualised to resident needs. (ii) Ensure activity plans are in place for each resident. PA LowReporting Complete06/07/2021
A medication management system shall be implemented appropriate to the scope of the service.i). Eleven medication charts were reviewed; six of the eleven had out of date photos and the allergy status was not documented. ii). There are medications stored in the kitchen fridge door and this area is accessible to residents. i). Ensure Photographs in the medication charts are current and allergy status documented on the chart. ii). Ensure the medications in the main fridge are stored in a secure, airtight box. PA ModerateReporting Complete24/04/2023
Service providers shall develop and implement a quality management framework using a risk-based approach to improve service delivery and care.There was no evidence of internal audits being completed between April 2021 and July 2022. Ensure all internal audits are completed according to the schedule. PA LowReporting Complete16/05/2023
Service providers shall ensure there is a system to identify, plan, facilitate, and record ongoing learning and development for health care and support workers so that they can provide high-quality safe services.Questionnaires were completed for all topics on the education planner; however, the number of completed questionnaires for all topics was less than five. Ensure staff are completing education sessions or questionnaires as required. PA LowReporting Complete16/05/2023
Service providers shall engage with people receiving services to assess and develop their individual care or support plan in a timely manner. Whānau shall be involved when the person receiving services requests this.Two files reviewed did not have long-term care plans developed within 21 days of admission. Ensure all long-term care plans are completed within 21 days of admission. PA LowReporting Complete24/07/2023
Planned review of a person’s care or support plan shall: (a) Be undertaken at defined intervals in collaboration with the person and whānau, together with wider service providers; (b) Include the use of a range of outcome measurements; (c) Record the degree of achievement against the person’s agreed goals and aspiration as well as whānau goals and aspirations; (d) Identify changes to the person’s care or support plan, which are agreed collaboratively through the ongoing re-assessment and review … (this text has been trimmed due to space limits).Three of four long-term care plan evaluations reviewed, did not evidence residents’ progress against their individualised goals. Ensure care plan evaluations include progress against their individualised goals. PA LowReporting Complete24/07/2023

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 01 November 2022

Audit type:Surveillance Audit

Audit date: 04 March 2021

Audit type:Certification Audit

Audit date: 29 October 2019

Audit type:Surveillance Audit

Audit date: 22 March 2018

Audit type:Certification Audit

Audit date: 09 August 2017

Audit type:Surveillance Audit

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