Rata Park Rest Home

Profile & contact details

Premises details
Premises nameRata Park Rest Home
Address 94 Gap Road East RD 1 Winton 9781
Total beds25
Service typesRest home care
Certification/licence details
Certification/licence nameGwynn Holdings Limited - Rata Park Rest Home
Current auditorBSI Group New Zealand Ltd
End date of current certificate/licence20 May 2027
Certification period36 months
Provider details
Provider nameGwynn Holdings Limited
Street address 94 Gap Road East Winton 9781
Post address

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 07 March 2024

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Buildings, plant, and equipment shall be fit for purpose, and comply with legislation relevant to the health and disability service being provided. The environment is inclusive of peoples’ cultures and supports cultural practices.(i). The kitchen, heating, lighting, fixtures and fittings is yet to be installed to the one-bedroom self-contained unit. (ii).The existing separate toilet and ‘family’ bathroom in the four-bedroom wing has yet to be reconfigured to create a larger wet area shower room and toilet. (iii). A code of compliance is yet to be obtained for the extension wing. (i).Ensure all fixtures, fittings, heating, and the kitchen area are installed and functional in the self-contained unit. (ii) Ensure the bathroom refurbishments are completed. (iii). Ensure a code of compliance is obtained for the extension wing. PA LowIn Progress
Where required by legislation, there shall be a Fire and Emergency New Zealand- approved evacuation plan.(i). The fire evacuation plan is yet to be updated and approved by the fire department. (ii). The sprinklers are installed but not yet functional in the new wing and fire extinguishers are yet to be installed to the self-contained unit. (iii). Fire drills have yet to be held in the new areas. (i). Ensure the fire evacuation plan is reviewed and approved by the fire department. (ii). Ensure sprinklers are functional and fire extinguishers are installed to the self-contained unit and the YPD wing. (iii). Ensure fire drills are held PA LowIn Progress
The physical environment, internal and external, shall be safe and accessible, minimise risk of harm, and promote safe mobility and independence.(i) There is a small outdoor balcony area off the one-bedroom unit with steps down to the ground. There is no ramp. (ii). The landscaping off the self-contained unit is yet to be completed including a path to the main facility. (iii) Ramps on the extended four-bedroom wing are yet to be installed to allow access to the games room and the conservatory. (vi). The decking to the rear of the four-bedroom wing is yet to be completed with balustrade, ramps, planting, seating and shade (i), Ensure the one-bedroom unit includes mobility access. (ii). Ensure landscaping is completed including pathing; (iii) Ensure ramps are installed for access; (iv) Ensure the decking to the rear is safe. PA LowIn Progress
Planned review of a person’s care or support plan shall: (a) Be undertaken at defined intervals in collaboration with the person and whānau, together with wider service providers; (b) Include the use of a range of outcome measurements; (c) Record the degree of achievement against the person’s agreed goals and aspiration as well as whānau goals and aspirations; (d) Identify changes to the person’s care or support plan, which are agreed collaboratively through the ongoing re-assessment and review … (this text has been trimmed due to space limits).(i). There are gaps of up to four weeks where the RN has not documented in the progress notes. (ii). Residents’ progression towards meeting goals were not consistently documented in care plan evaluations. (i). Ensure there are regular RN reviews of the residents documented in the progress notes. (ii). Ensure care plan evaluations include progression towards meeting goals. PA LowIn Progress
Fundamental to the development of a care or support plan shall be that: (a) Informed choice is an underpinning principle; (b) A suitably qualified, skilled, and experienced health care or support worker undertakes the development of the care or support plan; (c) Comprehensive assessment includes consideration of people’s lived experience; (d) Cultural needs, values, and beliefs are considered; (e) Cultural assessments are completed by culturally competent workers and are accessible in all settin… (this text has been trimmed due to space limits).(i). One resident on a YPD contract did not have interventions documented a). to illustrate/ describe the residents seating position and harness on the wheelchair, b). there was no past medical history, or medical notes available on file; therefore, no medical needs other than pain were documented in the care plan. (ii). One resident who had experienced chest pains did not have interventions documented around the management of this. The same resident did not have a). triggers of challenging beha… (this text has been trimmed due to space limits).(i).- (iv). Ensure all care plan interventions are reflective of residents’ current needs. PA ModerateIn Progress
An appropriate call system shall be available to summon assistance when required.Call bells are not yet functioning in the new wing and self-contained unit. Ensure call bells are functioning. PA LowIn Progress
During the initial engagement prior to service entry, service providers shall ensure: (a) There is accurate information about the service available in a variety of accessible formats; (b) There are documented entry criteria that are clearly communicated to people, whānau, and, where appropriate, local communities and referral agencies. Two of five residents admitted to the service since the previous audit did not have admission agreements on file. Ensure all residents have an admission agreement on file. PA LowIn Progress

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

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