Radius St Helena's Care Centre
Profile & contact details
Premises name | Radius St Helena's Care Centre |
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Address | 392 Barbadoes Street Christchurch Central Christchurch 8013 |
Total beds | 53 |
Service types | Geriatric, Medical, Rest home care |
Certification/licence name | Radius Residential Care Limited - Radius St Helena's Care Centre |
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Current auditor | Health and Disability Auditing New Zealand Limited |
End date of current certificate/licence | 12 August 2024 |
Certification period | 36 months |
Provider name | Radius Residential Care Limited |
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Street address | 12 Viaduct Harbour Avenue Auckland Central Auckland 1010 |
Post address | PO Box 450 Auckland 1140 |
Website | www.radiuscare.net.nz/ |
Progress on issues from the last audit
What’s on this page?
This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.
Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.
A guide to the table is available below.
Details of corrective actions
Date of last audit: 13 December 2022
Outcome required | Found at audit | Action required | Risk rating | Action status | Date action reported complete |
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In assessing whether restraint will be used, appropriate factors are taken into consideration by a suitably skilled service provider. This shall include but is not limited to: (a) Any risks related to the use of restraint; (b) Any underlying causes for the relevant behaviour or condition if known; (c) Existing advance directives the consumer may have made; (d) Whether the consumer has been restrained in the past and, if so, an evaluation of these episodes; (e) Any history of trauma or abuse, whi… (this text has been trimmed due to space limits). | The chair harness restraint used for one resident was assessed as a specialty chair and did not indicate the type of restraint, and risks associated with this restraint. This information was also missing in the resident’s care plan. | Ensure the chair harness restraint is assessed in a comprehensive manner including identifying any risks associated with the use of this restraint, and that these risks are carried over to the resident’s care plan. | PA Low | Reporting Complete | 04/11/2021 |
Actual and potential risks are identified, documented and where appropriate communicated to consumers, their family/whānau of choice, visitors, and those commonly associated with providing services. This shall include: (a) Identified risks are monitored, analysed, evaluated, and reviewed at a frequency determined by the severity of the risk and the probability of change in the status of that risk; (b) A process that addresses/treats the risks associated with service provision is developed and im… (this text has been trimmed due to space limits). | The external contractors/service providers health and safety agreement and evidence of completing a health and safety orientation has not been implemented. | Ensure that there is documented evidence of external contractors signing a health and safety agreement and completing health and safety orientation, in line with Radius policy. | PA Low | Reporting Complete | 02/12/2021 |
Guide to table
Outcome required
The outcome required by the Health and Disability Services Standards.
Found at audit
The issue that was found when the rest home was audited.
Action required
The action necessary to fix the issue, as decided by the auditor.
Risk level
Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.
The outcome is partially attained when:
- there is evidence that the rest home has the appropriate process in place, but not the required documentation
- when the rest home has the required documentation, but is unable to show that the process is being implemented.
The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.
The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.
The risk levels are:
- negligible – this issue requires no additional action or planning.
- low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
- moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
- high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
- critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.
The risk level may be downgraded once the rest home reports the issue is fixed.
Action status
Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.
Date action reported complete
The date that the district health board was told the issue was fixed.
Audit reports
Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.
What’s on this page?
Audit reports for this rest home’s latest audits can be downloaded below.
Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format.
From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.
Prior to 29 August 2013, only audit summaries are available.
Both the recent full audit reports and previous audit summaries include:
- an overview of the rest home’s performance, and
- coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.
Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.
Audit reports
Audit date: 13 December 2022Audit type:Surveillance Audit
- Radius St Helena's Care Centre - Dec 2022 (docx, 53.86 KB)
- Radius St Helena's Care Centre - Dec 2022 (pdf, 163.83 KB)
Audit type:Certification Audit
- Radius St Helena's Care Centre - May 2021 (docx, 46.34 KB)
- Radius St Helena's Care Centre - May 2021 (pdf, 179.14 KB)
Audit type:Surveillance Audit
- Radius St Helena's Care Centre - Jan 2019 (docx, 32.79 KB)
- Radius St Helena's Care Centre - Jan 2019 (pdf, 131.37 KB)
Audit type:Certification Audit
- Radius St Helena's Care Centre - Jun 2017 (docx, 46.54 KB)
- Radius St Helena's Care Centre - Jun 2017 (pdf, 161.31 KB)
Audit type:Surveillance Audit