Radius Rimu Park

Profile & contact details

Premises details
Premises nameRadius Rimu Park
Address 297 Kamo Road Whau Valley Whangarei 0112
Total beds55
Service typesPsychogeriatric, Geriatric, Medical, Rest home care
Certification/licence details
Certification/licence nameRadius Residential Care Limited - Radius Rimu Park
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence11 October 2022
Certification period36 months
Provider details
Provider nameRadius Residential Care Limited
Street address 12 Viaduct Harbour Avenue Auckland Central Auckland 1010
Post addressPO Box 450 Auckland 1140
Websitewww.radiuscare.net.nz/

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 15 April 2021

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
The service provider documents adverse, unplanned, or untoward events including service shortfalls in order to identify opportunities to improve service delivery, and to identify and manage risk.(i) Three of twelve incident forms where neuro observations were documented as required did not evidence these had been commenced. (ii) Seven of twelve incident forms where neuro observations were documented did not have these completed at policy required intervals. (iii) Twelve of fourteen incident forms reviewed did not evidence opportunities to lower the risk of recurrence had been considered. (i)-(ii) Ensure neurological observations are implemented as per policy. (iii) Ensure there is evidence of consideration of opportunities to minimise future occurrences. PA LowReporting Complete09/03/2020
Each stage of service provision (assessment, planning, provision, evaluation, review, and exit) is provided within time frames that safely meet the needs of the consumer.(i).Three of the four resident records reviewed did not have an initial interRAI assessment completed in a timely manner. (ii). Four of the five resident records did not have an initial care plan completed in a timely manner as per policy. (i). Ensure the initial interRAI assessment is completed as per policy/contract. (ii). Ensure an initial care plan is documented in a timely manner as per policy. PA LowIn Progress

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 15 April 2021

Audit type:Surveillance Audit

Audit date: 07 August 2019

Audit type:Certification Audit

Audit date: 29 October 2018

Audit type:Surveillance Audit

Audit date: 02 August 2017

Audit type:Certification Audit

Audit date: 10 October 2016

Audit type:Surveillance Audit

Audit date: 26 January 2016

Audit type:Surveillance Audit

Audit date: 05 August 2014

Audit type:Certification Audit

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