Methven House

Profile & contact details

Premises details
Premises nameMethven House
Address 28 Morgan Street Methven 7730
Total beds14
Service typesRest home care
Certification/licence details
Certification/licence nameMethven Aged Person's Welfare Association Incorporated - Methven House
Current auditorThe DAA Group Limited
End date of current certificate/licence10 May 2023
Certification period36 months
Provider details
Provider nameMethven Aged Person's Welfare Association Incorporated
Street address 24 Morgan Street Methven 7730
Post addressPO Box 59 Methven 7745

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 03 March 2020

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
An up-to-date complaints register is maintained that includes all complaints, dates, and actions taken.There is not currently an up-to-date complaint register that includes all complaints, dates and actions taken. A complaints register that includes all complaints, dates, and actions taken is instituted and maintained. PA LowReporting Complete15/10/2020
Evaluations are documented, consumer-focused, indicate the degree of achievement or response to the support and/or intervention, and progress towards meeting the desired outcome.Formal evaluations of care plans were not evident in the files reviewed. The interventions are not always being updated to reflect the current needs of the resident. Assessments and service delivery plans are reviewed and evaluated six monthly in line with interRAI reassessments, or sooner if the condition of a resident changes, and this is documented in the residents’ care plans. PA LowReporting Complete15/10/2020
A corrective action plan addressing areas requiring improvement in order to meet the specified Standard or requirements is developed and implemented.Outcomes of interventions for corrective actions are not always being documented and there is a lack of evaluation of the effectiveness of the interventions. The outcomes of interventions related to corrective actions are documented and the effectiveness of these are evaluated. PA LowReporting Complete15/10/2020
The organisation is managed by a suitably qualified and/or experienced person with authority, accountability, and responsibility for the provision of services.There was a lack of evidence that the manager has suitable management qualifications, has experience managing a rest home, and nor have they attended professional development related to managing a rest home. Ensure the rest home manager has attended suitable training and is undertaking the relevant ongoing professional development as required in clause (D17.3d.i.) of the ARC Agreement. PA LowReporting Complete15/10/2020

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 03 March 2020

Audit type:Certification Audit

Audit date: 25 September 2018

Audit type:Surveillance Audit

Audit date: 08 March 2017

Audit type:Certification Audit

Audit date: 01 October 2015

Audit type:Surveillance Audit

Audit date: 05 March 2014

Audit type:Certification Audit

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