Kumeu Village

Profile & contact details

Premises details
Premises nameKumeu Village
Address 507 State Highway 16 Kumeu 0892
Websitewww.kumeuvillage.co.nz/
Total beds108
Service typesGeriatric, Medical, Dementia care, Rest home care
Certification/licence details
Certification/licence nameKumeu Village Aged Care Limited - Kumeu Village
Current auditorThe DAA Group Limited
End date of current certificate/licence17 February 2023
Certification period48 months
Provider details
Provider nameKumeu Village Aged Care Limited
Street address 507 State Highway 16 Kumeu 0892
Post address507 State Highway 16 Kumeu 0892

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 11 March 2021

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
The appointment of appropriate service providers to safely meet the needs of consumers.Reference checks and interview records are not present in the personnel files for five out of seven staff employed since May 2020. Police vetting has not occurred for seven out of ten staff whose files were sampled. Ensure records are retained to demonstrate the recruitment process. Undertake police vetting for all staff during the employment process. PA ModerateIn Progress
Food, fluid, and nutritional needs of consumers are provided in line with recognised nutritional guidelines appropriate to the consumer group.Records are not available to demonstrate that the four-week summer menu in use dated January 2019 has been reviewed by a dietitian. Ensure the menu in use is reviewed by a dietitian to ensure the nutritional needs of residents are met. PA LowIn Progress
A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers.Six staff working in the secure dementia service (Vineyard Villa and Memory Assist unit) for longer than 18 months have not completed an industry approved qualification in dementia care. Some staff are overdue performance appraisals. Ensure all staff working with residents assessed as requiring secure dementia care complete an industry approved qualification within 18 months of employment in the applicable units. Undertake annual staff performance appraisal. PA ModerateIn Progress
Each stage of service provision (assessment, planning, provision, evaluation, review, and exit) is provided within time frames that safely meet the needs of the consumer.(i) Outcomes identified during interRAI assessments were not consistently included in the resident’s care plan. (ii) The required interventions in the residents’ care plans were not sufficiently detailed for some resident’s needs. (iii) Three resident interRAI assessments were not completed within ARRC required timeframes. This was the initial assessment for a rest home resident and the ongoing assessments for two hospital level care residents. (i) Provide evidence that outcomes from interRAI assessments are consistently included in the residents’ care plans. (ii) Ensure interventions required are sufficiently detailed enough to address residents’ care needs. (iii) Complete interRAI, initial and ongoing assessments within the required time frames. PA ModerateIn Progress
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.Effectiveness or outcomes of PRN medications administered were not always documented. Provide documented evidence of evaluation of administered of PRN medication. PA LowIn Progress

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 11 March 2021

Audit type:Surveillance Audit

Audit date: 10 December 2018

Audit type:Certification Audit

Audit date: 05 June 2018

Audit type:Partial Provisional Audit

Audit date: 18 July 2017

Audit type:Surveillance Audit

Audit date: 02 December 2015

Audit type:Certification Audit

Audit date: 09 June 2015

Audit type:Surveillance Audit

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