Kena Kena Rest Home

Profile & contact details

Premises details
Premises nameKena Kena Rest Home
Address 32 Percival Road Paraparaumu Beach Paraparaumu 5032
Websitewww.kenakena.co.nz
Total beds41
Service typesRest home care
Certification/licence details
Certification/licence nameKena Kena Rest Home Limited - Kena Kena Rest Home
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence18 July 2021
Certification period36 months
Provider details
Provider nameKena Kena Rest Homes Limited
Street address 32 Percival Road Paraparaumu Beach Paraparaumu 5032
Post address

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 25 November 2019

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Service delivery plans describe the required support and/or intervention to achieve the desired outcomes identified by the ongoing assessment process.(i) There was no pain management plan and no effectiveness of analgesia recorded for one resident. (ii) There were no risks associated with restraint and enabler identified in the care plans of two residents. (i) Ensure care plans document all interventions for pain management and the effectiveness of analgesia is recorded. (ii) Ensure the risks involved in restraint and enabler use are documented in the resident’s care plan. PA LowReporting Complete12/09/2018
Each episode of restraint is documented in sufficient detail to provide an accurate account of the indication for use, intervention, duration, its outcome, and shall include but is not limited to: (a) Details of the reasons for initiating the restraint, including the desired outcome; (b) Details of alternative interventions (including de-escalation techniques where applicable) that were attempted or considered prior to the use of restraint; (c) Details of any advocacy/support offered, provided o… (this text has been trimmed due to space limits).Two residents (one enabler and one restraint) monitoring forms were reviewed. There were documentation gaps identified in monitoring forms over several months. Ensure restraint and enabler monitoring requirements are met as instructed in the care plans. PA LowReporting Complete12/09/2018
Service delivery plans describe the required support and/or intervention to achieve the desired outcomes identified by the ongoing assessment process.(i) There was no pain management plan recorded for two residents. (ii) Of the two care plans sampled for residents with restraint, one had no interventions documented. (iii) One resident prescribed warfarin did not have the risks associated with warfarin in the long-term care plan. (i) Ensure care plans document all interventions for pain management. (ii) Ensure the use of restraint is documented in the resident’s care plan. (iii) Ensure the risks associated with warfarin are included in the care plan. PA ModerateIn Progress
The provision of services and/or interventions are consistent with, and contribute to, meeting the consumers' assessed needs, and desired outcomes.(i) Three of six wound management plans did not state the nature of the wound. (ii) Five of six wound management plans did not have a full wound evaluation (size, exudate, appearance as examples). (i)-(ii). Ensure that wound management plans are fully documented including the nature of the wound and full evaluation of the wound as per policy. PA LowIn Progress
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.(i). Eye drops had not been dated on opening for one eyedrop bottle. (ii). Three Ventolin puffers and one epi-pen did not have the resident’s name. (iii). One medication was out of date. (iv). Medication reviews were not up to date for three residents. (v). The service has a practice of taking medication out of packs and repotting ready for administration. These medications are not labelled in the pots. (i). Ensure that eye drops are dated on opening. (ii). Ensure that all medications are labelled with the resident’s name. (iii). Ensure all medications are within date. (iv). Ensure that medical reviews are documented three monthly. (v). Cease the practice of taking medications out of their packet prior to the medication round. PA ModerateReporting Complete02/03/2020

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

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