Huntleigh Home

Profile & contact details

Premises details
Premises nameHuntleigh Home
Address 221 Karori Road Karori Wellington 6012
Total beds70
Service typesRest home care, Geriatric, Medical
Certification/licence details
Certification/licence namePresbyterian Support Central - Huntleigh Home
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence20 July 2020
Certification period36 months
Provider details
Provider namePresbyterian Support Central
Street address 3-5 George Street Thorndon Wellington 6011
Post addressPO Box 12706 Thorndon Wellington 6144

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 01 May 2017

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Medicine management information is recorded to a level of detail, and communicated to consumers at a frequency and detail to comply with legislation and guidelines.i)One rest home resident (tracer) did not have eye drops prescribed correctly that had been administered. ii)Four of four hospital residents on anticoagulation therapy did not have the anticoagulant correctly charted. iii)Four of eight eye drops in use were expired. i-ii) Ensure all medication is correctly charted and complies with all legal, contractual and professional guidelines. iii) Ensure that all medication in use is current and has not passed its expiry date. PA ModerateReporting Complete21/08/2017
A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers.Six volunteer files were reviewed. Six of six files did not include an agreement or reference check. One of six did not have an orientation checklist. Two of five did not have police checks and one file reviewed did not require a police check as was younger than seventeen. Ensure that all volunteers employed have police and reference checks completed and have an agreement and orientation checklist in place. PA LowReporting Complete12/09/2017
Service delivery plans describe the required support and/or intervention to achieve the desired outcomes identified by the ongoing assessment process.(i)Six of nine files sampled (one hospital and five rest home- including one respite resident did not have interventions documented for the management of the following care needs: management of a supra-pubic catheter; high falls risk; low mood; increasing shortness of breath; diverticulitis; respiratory infection; glaucoma; aggression and agitation. ii) In two of nine files sampled (two rest home), the specific monitoring required for the early detection of delirium, PR bleeding and infection wa… (this text has been trimmed due to space limits).i)Ensure interventions are documented to support all assessed care needs. ii)Ensure the care plan interventions include the type and frequency of monitoring to manage risk. PA ModerateReporting Complete02/10/2017
Where progress is different from expected, the service responds by initiating changes to the service delivery plan.Three rest home files (including tracer) were not updated following a change in care need for the management of cataract surgery, acute hypertension, wandering and upper respiratory tract infections. Ensure that the care plan is updated following a change in care needs. PA LowReporting Complete02/10/2017

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 01 May 2017

Audit type:Certification Audit

Audit date: 18 August 2016

Audit type:HealthCERT Inspection

Audit date: 18 November 2015

Audit type:Surveillance Audit

Audit date: 20 May 2014

Audit type:Certification Audit

Audit date: 19 September 2013

Audit type:Surveillance Audit

Audit date: 05 June 2012

Audit type:Certification Audit

Audit date: 11 August 2011

Audit type:Surveillance Audit

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