Halldene Rest Home

Profile & contact details

Premises details
Premises nameHalldene Rest Home
Address6 Halldene Terrace Red Beach 0932
Total beds60
Service typesMedical, Rest home care, Geriatric
Certification/licence details
Certification/licence nameCHT Healthcare Trust - Halldene Rest Home
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence17 October 2021
Certification period36 months
Provider details
Provider nameCHT Healthcare Trust
Street address 97 Great South Rd Market Road Auckland 1543
Post addressPO Box 74341 Market Road Auckland 1543
Websitewww.cht.co.nz/index.php

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 17 July 2018

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.There is a contracted GP that visits weekly and can be contacted out of hours. Advised that the GP at this stage is unsure whether he can manage an increase in resident numbers due to him being a solo practitioner in his practice. The service is currently working with him to determine how best to ensure medical cover. Ensure that medical cover is provided to residents in the new wings. PA LowReporting Complete23/09/2019
Service providers receive appropriate information, training, and equipment to respond to identified emergency and security situations. This shall include fire safety and emergency procedures.The new wings are not yet open and therefore a fire drill has not yet occurred with staff in the new areas. Ensure a fire drill is completed of the new wings. PA LowReporting Complete23/09/2019
Where required by legislation there is an approved evacuation plan.The fire evacuation procedure has since been updated to include the new wings and is currently with the fire service awaiting approval. Ensure that an approved evacuation plan is signed by the New Zealand Fire Service. PA LowReporting Complete23/09/2019
An appropriate 'call system' is available to summon assistance when required.A call system is in place but not yet operational. Ensure that the call system is in place and operational. PA LowReporting Complete23/09/2019
All buildings, plant, and equipment comply with legislation.(i) The new wings are in the process of being completed and therefore an IF2 – Commercial final checklist (as part of the code of compliance) is yet to be issued. (ii) The new wings are to yet to be completed with furnishings, shelving, cabinetry, paint, floorings and equipment are to be completed and installed as relevant to each space prior to occupancy. (iii) Hot water is not yet in place and therefore monitoring has not commenced. (iv) Locks and identification labels have not yet been … (this text has been trimmed due to space limits).(i) Ensure a copy of the code of compliance or equivalent is completed and provided to the DHB and HealthCERT. (ii) Ensure that furnishings, shelving, paint, floorings, handrails and equipment are installed to meet resident and staff needs. (iii) Ensure hot water checks are completed. (iv) Ensure communal bathrooms are identifiable and privacy is ensured. PA LowReporting Complete22/10/2019
Consumers are provided with safe and accessible external areas that meet their needs.The external landscaping and paths around the new wings have not yet been completed. Complete external areas that are safe and accessible to meet resident needs. PA LowReporting Complete22/10/2019

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 17 July 2018

Audit type:Certification Audit

Audit date: 15 August 2019

Audit type:Partial Provisional Audit

Audit date: 17 September 2018

Audit type:Partial Provisional Audit

Audit date: 16 March 2017

Audit type:Surveillance Audit

Audit date: 11 August 2015

Audit type:Certification Audit

Audit date: 19 August 2014

Audit type:Provisional Audit

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