The Beachfront Home and Hospital

Profile & contact details

Premises details
Premises nameThe Beachfront Home and Hospital
Address 5 Arun Street Stanmore Bay Whangaparaoa 0932
Total beds55
Service typesGeriatric, Medical, Rest home care
Certification/licence details
Certification/licence nameHenrikwest Management Limited - The Beachfront Home and Hospital
Current auditorThe DAA Group Limited
End date of current certificate/licence03 November 2025
Certification period36 months
Provider details
Provider nameHenrikwest Management Limited
Street address 663 Mount Albert Road Royal Oak Auckland 1023
Post address663 Mt Albert Road Royal Oak Auckland 1023

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 06 September 2022

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Planned review of a person’s care or support plan shall: (a) Be undertaken at defined intervals in collaboration with the person and whānau, together with wider service providers; (b) Include the use of a range of outcome measurements; (c) Record the degree of achievement against the person’s agreed goals and aspiration as well as whānau goals and aspirations; (d) Identify changes to the person’s care or support plan, which are agreed collaboratively through the ongoing re-assessment and review … (this text has been trimmed due to space limits).Person-centred goals and evaluation stages with resolution dates are not documented within short term care plans and long-term care plans are without evaluations. Person centred goals and ongoing evaluation of the problem are included in short term care plans. The interventions in long term care plans will be clearly evaluated at the six-monthly review or more often as the resident’s conditions indicates. PA ModerateReporting Complete15/05/2023
Menu development that considers food preferences, dietary needs, intolerances, allergies, and cultural preferences shall be undertaken in consultation with people receiving services.Residents with weight loss of two and three kilograms has not been followed up for relevant specialist input. There were widespread expressions of dissatisfaction with the quality of meals. All significant loss or gain of weight each month will be documented with appropriate interventions and referral for specialist input. The quality of meals is further reviewed towards elimination of the current widespread dissatisfaction. PA ModerateReporting Complete03/07/2023
The physical environment, internal and external, shall be safe and accessible, minimise risk of harm, and promote safe mobility and independence.There are aspects of the facility that pose potential health and safety and/or infection risks. These include multiple scraped corners and surfaces, the lift curtain, replacement of the small lift, broken skirting, clutter and bulging anti-slip strip. The ongoing maintenance schedule ensures the physical internal and external environments are safe PA LowReporting Complete16/01/2024
Service providers shall ensure there are sufficient health care and support workers on duty at all times to provide culturally and clinically safe services.There are insufficient registered nurse and health care assistants to cover all shifts on the fortnightly roster for the provision of culturally and clinically safe services. Notifications to the Ministry of Health regarding insufficient cover of registered nurses are not occurring. Ensure there are sufficient health care and support workers on duty at all times to provide culturally and clinically safe services. The Ministry of Health is informed in a Section 31 notification of each shift a registered nurse is not available in hospital care areas. PA ModerateReporting Complete04/04/2024
Planned review of a person’s care or support plan shall: (a) Be undertaken at defined intervals in collaboration with the person and whānau, together with wider service providers; (b) Include the use of a range of outcome measurements; (c) Record the degree of achievement against the person’s agreed goals and aspiration as well as whānau goals and aspirations; (d) Identify changes to the person’s care or support plan, which are agreed collaboratively through the ongoing re-assessment and review … (this text has been trimmed due to space limits).Person-centred goals and evaluation stages with resolution dates are not documented within short term care plans and long-term care plans are without evaluations. Person centred goals and ongoing evaluation of the problem are included in short term care plans. The interventions in long term care plans will be clearly evaluated at the six-monthly review or more often as the resident’s conditions indicates. PA ModerateReporting Complete15/05/2023
Menu development that considers food preferences, dietary needs, intolerances, allergies, and cultural preferences shall be undertaken in consultation with people receiving services.Residents with weight loss of two and three kilograms has not been followed up for relevant specialist input. There were widespread expressions of dissatisfaction with the quality of meals. All significant loss or gain of weight each month will be documented with appropriate interventions and referral for specialist input. The quality of meals is further reviewed towards elimination of the current widespread dissatisfaction. PA ModerateReporting Complete03/07/2023
The physical environment, internal and external, shall be safe and accessible, minimise risk of harm, and promote safe mobility and independence.There are aspects of the facility that pose potential health and safety and/or infection risks. These include multiple scraped corners and surfaces, the lift curtain, replacement of the small lift, broken skirting, clutter and bulging anti-slip strip. The ongoing maintenance schedule ensures the physical internal and external environments are safe PA LowReporting Complete16/01/2024
Service providers shall ensure there are sufficient health care and support workers on duty at all times to provide culturally and clinically safe services.There are insufficient registered nurse and health care assistants to cover all shifts on the fortnightly roster for the provision of culturally and clinically safe services. Notifications to the Ministry of Health regarding insufficient cover of registered nurses are not occurring. Ensure there are sufficient health care and support workers on duty at all times to provide culturally and clinically safe services. The Ministry of Health is informed in a Section 31 notification of each shift a registered nurse is not available in hospital care areas. PA ModerateReporting Complete04/04/2024

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

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