Awanui Rest Home

Profile & contact details

Premises details
Premises nameAwanui Rest Home
Address 454 Panama Road Mount Wellington Auckland 1062
Total beds24
Service typesDementia care
Certification/licence details
Certification/licence nameMA Healthcare Group Limited - Awanui Rest Home
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence29 June 2022
Certification period36 months
Provider details
Provider nameMA HealthCare Group Limited
Street address446A Panama Road Mount Wellington Auckland 1062
Post addressPO Box 68744 Wellesley Street Auckland 1141

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 03 May 2019

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Service providers responsible for medicine management are competent to perform the function for each stage they manage.Eleven senior HCAs administering medications do not have medication competencies. Ensure all HCAs administering medications have completed medication competencies. PA ModerateReporting Complete02/09/2019
A medicines management system is implemented to manage the safe and appropriate prescribing, dispensing, administration, review, storage, disposal, and medicine reconciliation in order to comply with legislation, protocols, and guidelines.Eye drops are not dated when opened. Date all eye drops when opened. PA LowReporting Complete25/11/2019
Service providers receive appropriate information, training, and equipment to respond to identified emergency and security situations. This shall include fire safety and emergency procedures.(i). There are only two staff who have completed first aid training and a review of rosters confirmed that there is not a first aider on duty at all times. (ii). Emergency drills are not held at least six monthly. (i). Ensure that there is at least one staff member with a first aid certificate on duty at all times. (ii). Ensure that emergency drills are held for staff at least six monthly. PA ModerateReporting Complete25/11/2019
The service is able to demonstrate that written consent is obtained where required.(i) Three out of eight residents do not have a signed consent form. (ii). One resident admitted in October 2018 has no EPOA. (i). Ensure all residents have a consent form. (ii). Ensure all residents have an EPOA. PA ModerateReporting Complete16/03/2020
A system to identify, plan, facilitate, and record ongoing education for service providers to provide safe and effective services to consumers.(i). Four of seven staff records reviewed had an outdated performance appraisal last completed over a year ago. (ii). Five of the fourteen healthcare assistants who work in the service have not completed dementia training as per contractual specifications and are not enrolled in training. (i). Ensure that staff have an annual performance appraisal completed. (ii). Ensure that all staff who have been employed in the service for longer than six months are enrolled in or have completed dementia training against set standards. PA ModerateReporting Complete16/03/2020

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 03 May 2019

Audit type:Certification Audit

Audit date: 11 May 2018

Audit type:Provisional Audit

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