Archer Village

Profile & contact details

Premises details
Premises nameArcher Village
Address 166 Colombo Street Sydenham Christchurch 8023
Total beds55
Service typesGeriatric, Medical, Rest home care
Certification/licence details
Certification/licence nameArcher Care Facility Limited - Archer Village
Current auditorHealth and Disability Auditing New Zealand Limited
End date of current certificate/licence06 September 2022
Certification period48 months
Provider details
Provider nameArcher Care Facility Limited
Street address 166 Colombo Street Sydenham Christchurch 8023
Post address

Progress on issues from the last audit

What’s on this page?

This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.

Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.

A guide to the table is available below.

Details of corrective actions

Date of last audit: 13 October 2020

Outcome requiredFound at auditAction requiredRisk ratingAction statusDate action reported complete
Consumers have a right to full and frank information and open disclosure from service providers.Incident reports for four hospital and one rest home resident did not document relatives were notified following an incident. Ensure communication with relatives is documented. PA LowReporting Complete17/05/2021
Each stage of service provision (assessment, planning, provision, evaluation, review, and exit) is provided within time frames that safely meet the needs of the consumer.Two hospital residents and one rest home resident did not have interRAI reassessments completed within the six-month timeframe Ensure interRAI assessments are completed within expected timeframes PA LowReporting Complete17/05/2021
Quality improvement data are collected, analysed, and evaluated and the results communicated to service providers and, where appropriate, consumers.There was no documented evidence of quality data and corrective actions being discussed at the leadership/quality and risk meetings, the registered nurse meetings or the staff meetings. Ensure discussions held around quality data and corrective actions are documented in the meeting minutes. PA LowReporting Complete17/05/2021
The provision of services and/or interventions are consistent with, and contribute to, meeting the consumers' assessed needs, and desired outcomes.i) One rest home resident did not have interventions documented around the care of a plaster cast, increased care required and pain following a fracture. ii) One hospital resident with challenging behaviours did not have triggers or individualised de-escalation strategies documented in the care plan. Ensure all current interventions are documented in care plans. PA LowReporting Complete17/05/2021

Guide to table

Outcome required

The outcome required by the Health and Disability Services Standards.

Found at audit

The issue that was found when the rest home was audited.

Action required

The action necessary to fix the issue, as decided by the auditor.

Risk level

Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.

The outcome is partially attained when:

  • there is evidence that the rest home has the appropriate process in place, but not the required documentation
  • when the rest home has the required documentation, but is unable to show that the process is being implemented.

The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.

The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.

The risk levels are:

  • negligible – this issue requires no additional action or planning.
  • low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
  • moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
  • high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
  • critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.

The risk level may be downgraded once the rest home reports the issue is fixed.

Action status

Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.

Date action reported complete

The date that the district health board was told the issue was fixed.

Audit reports

Before you begin
Before you download the audit reports, please read our guide to rest home certification and audits which gives an overview of the auditing process and explains what the audit reports mean.

What’s on this page?

Audit reports for this rest home’s latest audits can be downloaded below.

Full audit reports are provided for audits processed and approved after 29 August 2013.  Note that the format for the full audit reports was streamlined from 16 December 2014.  Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format. 

Prior to 29 August 2013, only audit summaries are available.

Both the recent full audit reports and previous audit summaries include:

  • an overview of the rest home’s performance, and
  • coloured indicators showing how well the rest home performed against the different aspects of the Health and Disability Services Standards.

Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) will appear on the rest home’s page. As the rest home completes the required actions, the status on the web site will update.

Audit reports

Audit date: 13 October 2020

Audit type:Surveillance Audit

Audit date: 27 February 2019

Audit type:Partial Provisional Audit

Audit date: 25 June 2018

Audit type:Certification Audit

Audit date: 29 September 2017

Audit type:Surveillance Audit

Audit date: 04 July 2016

Audit type:Certification Audit

Audit date: 15 January 2015

Audit type:Surveillance Audit

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