Premise details
- Address
- 22 List Street Welbourn New Plymouth 4310
- Total beds
- 30
- Service types
- Dementia care, Rest home care, Geriatric, Medical
Certification/licence details
- Certification/licence name
- Dementia Specialists Limited - Brooklands Rest Home
- Current auditor
- BSI Group New Zealand Ltd
- End date of current certificate/licence
- Certification period
- 48 months
Provider details
- Provider name
- Dementia Specialists Limited
- Street address
- 16E Davidson Lane RD 3 Hamilton 3283
- Postal address
- 16E Davidson Lane RD 3 Hamilton 3283
Progress on issues from the last audit
This rest home has been audited against the Health and Disability Services Standards. During the last audit, the auditors identified some areas for improvement.
Issues from their last audit are listed in the corrective actions table below, along with the action required to fix the issue, its risk level, and whether or not the issue has been reported as fixed.
A guide to the table is available below.
Outcome required | Found at audit | Action required | Risk rating | Action status | Date action reported complete |
---|---|---|---|---|---|
Service providers shall ensure there are sufficient health care and support workers on duty at all times to provide culturally and clinically safe services. | Registered nurses are yet to be employed to cover weekend shifts. | Ensure the roster provide for 24/7 RN coverage. | PA Low | Reporting Complete | |
The physical environment, internal and external, shall be safe and accessible, minimise risk of harm, and promote safe mobility and independence. | (i). The main door entrance and door at the end of the rest home wing between room 1 and 2 has a lip that does not provide easy wheelchair access. (ii). Rooms 12,12 A and 14 A are still part of the secure dementia unit. | (i). Ensure all doors that lead to the outdoors provide safe wheelchair access. (ii). Ensure the secure dementia door is moved so rooms 12, 12A, and 14A are no longer part of the dementia unit. | PA Low | Reporting Complete | |
A medication management system shall be implemented appropriate to the scope of the service. | (i). The medication room was cluttered with files and continence products. (ii). There is currently no bench space to prepare medications safely. | (i). Ensure the medication room is de- cluttered from non-medication items. (ii). Ensure bench space is available for preparation of medications. | PA Low | Reporting Complete | |
Health care and support workers shall receive an orientation and induction programme that covers the essential components of the service provided. | Staff already employed are yet to complete an introduction to the reviewed policies and procedures, new equipment and emergency/fire procedures related to hospital level care. | Ensure all currently employed staff complete orientation to the reviewed policies and procedures, new equipment and emergency/fire procedures related to hospital level care | PA Low | Reporting Complete |
Guide to table
- Outcome required
The outcome required by the Health and Disability Services Standards.
- Found at audit
The issue that was found when the rest home was audited.
- Action required
The action necessary to fix the issue, as decided by the auditor.
- Risk level
Whether the required outcome was partially attained (PA) or unattained (UA), and what the risk level of the issue is.
The outcome is partially attained when:
- there is evidence that the rest home has the appropriate process in place, but not the required documentation
- when the rest home has the required documentation, but is unable to show that the process is being implemented.
The outcome is unattained when the rest home cannot show that they have the needed processes, systems or structures in place.
The risk level is determined by two things: how likely the issue is to happen and how serious the consequences of it happening would be.
The risk levels are:
- negligible – this issue requires no additional action or planning.
- low – this issue requires a negotiated plan in order to fix the issue within a specified and agreed time frame, such as one year.
- moderate – this issue requires a negotiated plan in order to fix the issue within a specific and agreed time frame, such as six months.
- high – this issue requires a negotiated plan in order to fix the issue within one month or as agreed between the service and auditor.
- critical – This issue requires immediate corrective action in order to fix the identified issue including documentation and sign off by the auditor within 24 hours to ensure consumer safety.
The risk level may be downgraded once the rest home reports the issue is fixed.
- Action status
Whether the necessary action is still in progress or if it is complete, as reported by the rest home to the relevant district health board.
- Date action reported complete
The date that the district health board was told the issue was fixed.
Audit reports
About audit reports
Audit reports for this rest home’s latest audits can be downloaded below.
Full audit reports are provided for audits processed and approved after 29 August 2013. Note that the format for the full audit reports was streamlined from 16 December 2014. Full audit reports between 29 August 2013 and 16 December 2014 are therefore in a different format.
From 1 June 2009 to 28 February 2022 rest homes were audited against the Health and Disability Services Standards NZS 8134:2008. These standards have been updated, and from 28 February 2022 rest homes are audited against Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.
Before 29 August 2013, only audit summaries are available.
Both the recent full audit reports and previous audit summaries include:
- an overview of the rest home’s performance, and
- coloured indicators showing how well the rest home performed against the different aspects of the Ngā Paerewa Health and Disability Services Standard.
Note: From November 2013, as rest homes are audited, any issues from their latest audit (the corrective actions required by the auditor) appear on the rest home’s page. As the rest home completes the required actions, the status on the website updates.
Audit date:
Audit type: Partial Provisional Audit
- (docx, 64.25 KB) Brooklands Rest Home - Apr 2024
- (pdf, 161.97 KB) Brooklands Rest Home - Apr 2024
Audit date:
Audit type: Surveillance Audit
- (docx, 50.38 KB) Brooklands Rest Home - Jun 2023
- (pdf, 153.35 KB) Brooklands Rest Home - Jun 2023
Audit date:
Audit type: Certification Audit
- (docx, 45.78 KB) Brooklands Rest Home - May 2021
- (pdf, 179.35 KB) Brooklands Rest Home - May 2021
Audit date:
Audit type: Surveillance Audit
- (docx, 34.22 KB) Brooklands Rest Home - Mar 2019
- (pdf, 134.45 KB) Brooklands Rest Home - Mar 2019
Audit date:
Audit type: Certification Audit
- (docx, 45.3 KB) Brooklands Rest Home - Jun 2017
- (pdf, 173.26 KB) Brooklands Rest Home - Jun 2017