The purpose of this manual is to specify the minimum standards for Problem Gambling Intervention Service Providers data and information.
In this manual,
Section 1 provides an introduction to the purpose of this manual and its context in the Problem Gambling Service.
Section 2 identifies the relevant Ministry of Health and legislative requirements for the collection and management of Problem Gambling Service data and information.
Section 3 defines the Problem Gambling Service’s minimum standards for the collection and management of Problem Gambling Service data and information.
Section 4 describes the Service Delivery Rules and maps these to the Contract Purchase Units. This information explains what is required for service activity to be counted towards the contract targets.
Section 5 defines the Contract Data Requirements. These data requirements must be met in order for a session to be counted towards the contract targets.
Section 6 describes the Indicators that measure service delivery patterns and trends. These indicators are used by the Ministry of Health and Providers to better understand the trends and possible unusual service delivery situations.
Section 7 contains a Data Dictionary which defines all the monitoring data items that are received by the Ministry of Health each month. This information is used by Providers to understand what data is to be collected and by the Ministry of Health when designing and interpreting reports.
Section 8 contains a Glossary of Terms.
Section 9 provides a Version History for this document. This can be used by the reader to identify when a particular change was introduced.