High Use Health Card

The High Use Health Card (HUHC) gives a general practice a higher government subsidy for patients with high health needs. This means that the practice can spend more time on developing plans to better manage the patient’s health condition/s.


To be eligible for this card the patient needs to have visited a health practitioner at the general practice they are enrolled in, 12 or more times in 1 year, with the consultations being related to a particular condition or condition(s) which are ongoing. This card is not means tested.

The general practice will have a record of visits, and the doctor will need to make the application on the patient’s behalf for a HUHC. The card lasts for 1 year, after which time a new application can be made (if appropriate).


The HUHC may reduce the cost of:

  • prescription fees
  • fees for after-hours general practice visits
  • visits to a general practice where the individual is not enrolled – check this with the practice.

Some practices may charge a lower fee to enrolled patients with a HUHC – talk to your doctor or nurse about whether this is the case for you.

For patients with a Community Services Card (CSC), there is no advantage in having a HUHC because the subsidy for prescription fees and general practice visits is the same. However, for patients with a HUHC, there is an advantage in also having a CSC, because the CSC also gives subsidies to dependent family members, and from December 2018 it will make card holders and their dependent children eligible for low-cost visits.

For more information on the High Use Health Card, go to the Claims, provider payments and entitlements section.

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