High Use Health Card

The High Use Health Card (HUHC) gives a general practice a higher government subsidy for patients with high health needs. This means that the practice can spend more time on developing plans to better manage the patient’s health condition/s.

Eligibility

To be eligible for this card the patient needs to have visited a health practitioner at the general practice they are enrolled in, 12 or more times in 1 year, with the consultations being related to a particular condition or condition(s) which are ongoing. This card is not means tested.

The general practice will have a record of visits, and the doctor will need to make the application on the patient’s behalf for a HUHC. The card lasts for 1 year, after which time a new application can be made (if appropriate).

Benefits

The HUHC may reduce the cost of:

  • prescription fees
  • fees for after-hours general practice visits
  • visits to a general practice where the individual is not enrolled – check this with the practice.

Some practices may charge a lower fee to enrolled patients with a HUHC – talk to your doctor or nurse about whether this is the case for you.

For patients with a Community Services Card (CSC), the subsidy for prescription fees and general practice visits for non-enrolled patients is the same. However, for patients with a HUHC, there is an advantage in also having a CSC, because the CSC enables enrolled patients to get lower cost fees and also gives subsidies to dependent family members.

For more information on the High Use Health Card, go to the Claims, provider payments and entitlements section.

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