Community Services Card

The Community Services Card (CSC) can help individuals and their families with the costs of health care. It entitles the holder and their family to a reduction in the cost of some health services and prescriptions.

The Community Services Card is administered by Work and Income on behalf of the Ministry of Health.

Eligibility

Applications for a CSC are assessed by Work and Income. Eligible people include:

  • those 16 years or over (not a dependent child)
  • New Zealand citizens or permanent residents
  • those who normally live in New Zealand and intend to stay here
  • those who have or have applied for, refugee or protection status.

They also need to be:

  • on a low income, or
  • living in public housing, or
  • receiving an accommodation supplement.

For more information please visit the Work and Income website or call 0800 999 999.

Some SuperGold Card holders may have a Combo card that includes their CSC details and expiry date on the back of their card.

People who think they might be eligible for a CSC can contact the Work and Income call centre on 0800 999 999.

Benefits

The Community Services Card can reduce the cost of:

  • visits to their regular general practice for cardholders and their dependants
  • visits to a general practice in which a cardholder is not enrolled
  • prescription fees
  • fees for after-hours general practice visits
  • glasses for children under 16
  • emergency dental care provided by hospitals and approved dental contractors (cardholders should ask the dental provider if they are an approved contractor)
  • travel and accommodation for treatment at a public hospital outside the home area when the patient has been referred (at least 80 km away for adults and 25 km for children)
  • home help.

The card can also be used for dependent children aged under 18 years.

Visit the Work and Income website to find out more.

Lower cost general practice visits for enrolled patients

Lower cost visits for CSC holders and their dependants (aged 14 to 17 years) at their usual general practice are being rolled out across the country from 1 December 2018. This means:

  • some practices will offer them from that date
  • others will offer them in early to mid-2019.

Other practices may decide not to offer lower cost visits.

Most children aged 13 and under will already receive zero fee visits at their enrolled general practice.

To find out whether your general practice is offering lower cost visits, check their website or your local DHB website.

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