The Innovation: Hohourongo
The Hohourongo service innovation uses tikanga whānau ora principles, together with wrap-around support, including Hohourongo hui, to bring ‘hō hou i te Rongo’ (peace and balance) to urban whānau affected by family violence.
Support is provided through Kaiawhina working directly with whānau to help identify their relationship, reconciliation and resource needs and to meet those needs.
The service also coordinates and trains other agencies to understand the Hohourongo whānau ora approach and to deliver the services and resources that whānau require in order to attain hohourongo (reconciliation and restoration of mana) and rangatiratanga (self-efficacy).
Te Hononga o Tamaki me Hoturoa – Hohourongo: A Whānau Ora programme for whānau affected by family violence.
A, kia ora koutou katoa. A ngā Mataa Waka, nau mai, haere mai. Haere mai tēnei whenua, ngā tipuna te karawa a maki??. A nau mai, haere mai.
[Rapata Whānau] (Te Aupouri, Nga Puhi, Te Arawa) My family, we have a, what we call a generational curse – a pattern that’s been drawn from my great-grandfathers back down. And it turns out that my family has an alcohol and drug pattern. Before Hohourongo came, we had no direction. How are going to get out of a rut? I’m Joyce Rapata. I became involved with Hohourongo through SHINE, going through domestic violence.
[Naida Glavish, Chair of Te Runanga o Ngāti Whātua] “Hohou i te Rongo” – Hohou is to generate new energy. And Rongo, of course, is the god of peace. So “Hohou i te Rongo” is to generate the energies required in order to receive the blessings of the god of healing.
[Joyce Rapata] We’ve made changes in our lives. There was no listening to anything. There was just, you know “You listen to me or you’re gonna get it” or “I’ll slap your ears”. That’s how it was but now it’s not like that.
[Marion Hakaraia, General Manager Te Hononga o Tamaki me Hoturoa] Kia ora. I’m Marion Hakaraia and I’m the General Manager of Te Hononga o Tamaki me Hoturoa. Hohourongo is a service that’s aimed to work with families who are already been identified with a family violence issue.
There was some work undertaken with Auckland District Health Board and Naida Glavish as they were identifying ways to address the hurt. The concept that was described at that stage was a concept that allowed families to be assigned with a facilitator who would actually facilitate the hurt that the violence has caused themselves and their family.
It was important in developing Hohourongo that we didn’t wanna be another crisis management team. So what we wanted to do was to work with families after the crisis has been identified and they’ve put in some safety measures, and to provide something that was going to be a bit more longer term. Because we don’t want this just to be a programme where we’ve come and helped the family, moved them along to address some issues, without giving them the opportunity to experience what we call the Hohourongo, or healing process.
[Mariameno Nicholson-Walden] (Nga Puhi) Having the member coming into your life and telling the story, how you want the story to be, and how it should be – see, straight away that’s just like somebody to talk to really. Yeah, she’s helped a lot. She’s more like family.
[Venus Hika, Hohourongo Facilitator] There are a range of things that, when families come and discuss with us certain issues, I can access those networks for them. A lot of those services are legal services. I advocate for them when we meet lawyers. We need to put in place protection orders. I access food parcels for families. A lot of our families are very high needs. Sometimes we access clothing, furniture. We have Housing New Zealand issues, where the houses are cold, often over-crowded. I will advocate on the family’s behalf when we go to appointments with Housing New Zealand. We can also refer our families to other services within our organisation.
[Mariameno Nicholson-Walden] (Nga Puhi) She got me a lawyer. She came with me to my CYFS meeting with my children. Like when you ask them for that help and support from Venus and all that, the job’s done straight away. Yeah, she gets everything done straight away. So I really appreciate it for what she does. Yeah, she really helps me a lot.
[Hinemoa Buffet, Senior Hohouronga Facilitator] Kia ora koutou. My name is Hinemoa Buffet and I’m the Senior Facilitator of Hohourongo. Our roles when working with whānau is to support whānau to work out their own solutions around addressing family violence. The way that we actually do that is to try and get as many whānau involved as possible, and that usually means working with both the victim and the offender and the extended whānau.
[Katherine, SHINE] (Safer Homes in New Zealand Everyday) My name’s Katie Penskulfer??. I’m an advocate at SHINE. I’m part of the adult crisis team and I’m based at Family Works in East Auckland. There are hardly any services out there that cater to Māori clients in particular. And also both Hinemoa and Venus have done some really, really great work with clients.
[Sloane Mcleod, Auckland East Family Violence Unit, NZ Police] In my role, we have what’s called volume meetings. It’s a family violence interagency service where we share information about incidents that have occurred, and then from that meeting we then decide the families that need extra help.
[Katherine] We had a lot of clients that we were not able to engage with. And then, you know we referred them to Hohourongo services. And Hinemoa and Venus managed to engage them and, you know, support the family towards safety so that was really fantastic.
[Sloane Mcleod] One of our values with Police, one of our core values, is working with Māori and Treaty of Waitangi. So we need to have a specific service that works with Māori families, especially in our field of family violence.
[Joyce Rapata] She basically got the kids to write out a whole list – a wish list, she called it. She got us to filter out the things that were more important in our lives.
[Younger son] One of my wishes was to be a rugby player, and that came true. The other one was to play golf with my dad and brother, and that came true too.
[Keenan Rapata] One of the main wishes I wanted was to live in a new house, was better than the other one we were living in. Yeah and that came true too. So who says wishes can’t be counted.
[Joyce Rapata] My goals, one of them I’ve achieved was my Business in Admin Computing, Level 3. I was nearly on the brink of not finishing it but Hinemoa, she just pushed me to carry on – “you do it Joyce”, you know, “you can do it.”
Yeah, just for us to be happy as a whole family. And just to, you know, be together and work through this state process together.
[Naida Glavish] Every time we change something, we are applying a Hohou i te Rongo. And if we change a practice from one of punitive considerations to one of Hohou, then what we’re doing is instilling in our future generations to come a knowledge base which is beneficial to all, absolutely beneficial to all. And that’s the change that’s coming.
[Keenan Rapata] It’s like, most of our family – in the Rapata family – none of us went through school, no one. So I’m just gonna try and be one of the first in my own generation to finish college. If you look at the rest of the Māori boys in this country, not many of them go through college. So I’m just trying to make a big stand for me being a Māori and wanting to go to school.
[Naida Glavish] Our young want to be different and see different, and they’re open to the idea of peace and goodwill. That can only be good for our future generations. So there’s hope. The candle of hope glows for our mokopuna of tomorrow.
[Marion Hakaraia] I mean I’m excited about it because I think the team have developed a good rapport in the community. The referral numbers have been huge, and that was something that we thought we’d struggle with initially. For us, we want to maintain our autonomy for Hohourongo. And we also want to ensure that the concept that’s been developed is actually going to be implemented in a way that we think is going to be useful.
[Mariameno Nicholson-Walden] I don’t know how to say it in person to them, but there’s love for them. Yeah there’s a lot of love, lot of caring, lot of everything that are out there for anybody that needs those things.
About Te Hononga O Tāmaki Me Hoturoa Charitable Trust
Te Hononga O Tāmaki Me Hoturoa Charitable Trust (Te Hononga) is a kaupapa Māori Whānau Ora Non-Government Organisation (NGO) delivering primary health care services to predominantly ‘high-need’ populations in the Auckland and Counties Manukau areas.
Te Hononga O Tāmaki Me Hoturoa Charitable Trust
519 Great South Road
P O Box 22588
Disclaimer: This page and the innovation it accompanies do not represent the views of the Ministry of Health. The views represented are those of Te Hononga O Tāmaki Me Hoturoa Charitable Trust and the innovation piloted.