In March 2015, the Māori Health team from Lakes District Health Board arranged a training day that was designed to build cultural competency and support staff to be more effective in the community.
The Public Health Nursing and Screening team spent a day at Tunohopu Marae in Ohinemutu. An interactive session around cultural competence was facilitated by a consultant, Hone Hurihanganui, to build on their skills and expand and challenge their understanding. The GM Māori Health, Phyllis Tangitu, spent the afternoon discussing relationships with Māori health providers, how to link in with them and work with Māori in the community.
‘It’s about working with clients and learning what they perceive as their health issues, making it easier for us to fulfil their needs and improve health overall,’ said Christine Baird, Clinical Nurse Manager. ‘We use “strength based practice” to work with families identifying and supporting what is already working well for them and building on these strengths.’
The training day was a great example of a DHB working towards quality improvement by developing the cultural competency of staff.