Infrastructure services

The infrastructure services are mandatory purchase units for all contracted service providers and are spread across three key service lines.

These service lines are namely:

  • kaumātua consultation and liaison
    • to provide an environment that is culturally safe for Māori service users, their whānau and significant others, as well as those delivering the services.
  • workforce development
    • to support service staff to access appropriate training and workforce development opportnuities and attend national and regional hui and conferences.
  • participation in research and evaluation
    • to support providers to participate in and support Ministry-approved research and evaluation processes.

The outcomes from the above will ensure that:

  • all problem gambling services will have the capacity, skills and relationships to work effectively and appropriately with and for Māori
  • the problem gambling workforce is well trained, motivated and supported to deliver effective, high quality, sustainable public health and intervention activities
  • the practices and theories of the Problem Gambling sector are informed by an up to date and sound evidence base.
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