How the Planned care process works

This page outlines what the public can expect from the Planned Care process. It describes the health journey from the time when you develop a condition needing treatment to the time the problem is either resolved or under control

Simplifying pathways for service users

From the time someone is referred for specialist advice through to tests, surgery and follow ups, service users’ and health providers alike will have a clear, shared view of the health journey.

The health journey is the time from when you develop a condition needing treatment to the time the problem is either resolved or under control. This flow diagram outlines the basic steps in the Planned Care process:

The patient pathway is explained below.
*Your ‘Priority Score’ is an assessment of your level of need and ability to benefit from treatment compared to other people.

Still want to know more? Visit the Questions and answers page.

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