COVID-19: Mental health and addiction providers

Guidance and information for mental health and addiction professionals managing services during the COVID-19 response.

Page last updated: 27 May 2020

On this page:


Psychosocial and Mental Wellbeing Recovery Plan

The Kia Kaha, Kia Māia, Kia Ora Aotearoa - COVID-19 psychosocial and mental wellbeing recovery plan provides a national approach to supporting the mental and social wellbeing of New Zealanders in the COVID-19 recovery period.

The Ministry of Health will continue to review the plan as we assess the ongoing impacts of COVID-19. As part of this we are accepting feedback on the plan which will help build a collective picture of how different organisations are contributing to COVID-19 recovery and will assist with shaping a further iteration of the plan, anticipated for September 2020. 

We would be grateful for your feedback by 15 June 2020

View the plan and give feedback.


Guidance for mental health and addiction NGOs

Guidance on managing services during the COVID-19 lockdown period. This advice is for providers of residential mental health and addiction services. These guidelines are interim and may be amended as the COVID-19 alert levels evolve. 


Guidance for Mental Health Act processes

The purpose of this advice is to help services continue to provide safe and effective assessment and treatment to people that respects their rights to the greatest extent possible in the circumstances. It is critical to ensure the rights of patients and proposed patients under the Mental Health Act are protected and balanced with the need to ensure patients and proposed patients receive appropriate care and treatment.


Mental Health Act information for service users

This provides information for service users/tangata whaiora about Mental Health Act assessments and treatment processes during the COVID-19 epidemic while at Alert Level 2. 


Guidance for specialist mental health and addiction services

Guidance on managing specialist mental health and addiction services during the COVID-19 Alert Levels 3 and 4. This includes statutory guidance for Directors of Area Mental Health Services (DAMHS) and Clinical Directors on managing instances where a service user is unable or unwilling to adhere to COVID-19 Alert Level requirements. 


COVID-19 Health and Wellbeing Survey

The COVID-19 Health and Wellbeing Survey provides information about how New Zealanders have been impacted by COVID-19.

Read more information on the COVID-19 Health and Wellbeing Survey and the weekly reports.

Back to top