Contact NZ COVID Tracer

Contact us if you need help with the NZ COVID Tracer app.

If you can’t find the information you are looking for, you can: 

  • call us on 0800 800 606 during standard office hours, 8am to 5pm Monday to Friday.
  • get help generating your official QR code posters by emailing us at [email protected].
  • email your query and/or feedback about the app to [email protected]. Please include your phone's make and model, the operating system you're running and, if your query relates to an issue you're experiencing, a brief description of the issue.
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