COVID-19: Aged care, disability and hospice care providers

Information and guidance on COVID-19 for aged care, disability support and hospice care providers.

Last updated: 20 December 2021

In this section you’ll find information related to the type of care you provide to ensure you protect against COVID-19 and prevent future spread. Please read further details for the aged care and disability care sector in the linked pages. Further COVID-19 advice for hospice care providers is found on the Hospice New Zealand website.

Āwhina app

Health workers can download the Āwhina app to stay up-to-date on the latest information relevant to COVID-19 and the health and disability sector.

Vaccination advice

Getting a COVID-19 vaccination is an important step you can take to protect yourself and others from the effects of the virus.  Being vaccinated helps reduce the risk of you getting infected, falling seriously ill and transmitting the virus to others. You could also have much fewer, milder symptoms and recover faster. Read more about COVID-19 vaccination.

Personal protective equipment

Find out about personal protective equipment (PPE) in health care. This section has information about the type of PPE you may need to use, and when you need to use it, as well as how to put it on and take it off correctly. There are also Frequently Asked Questions available.

People who are more at risk

COVID-19 is a viral disease that can affect your lungs and airways. Like the flu it can be spread from person to person. When a person who has COVID-19 coughs, sneezes or talks, they may spread droplets containing the virus.

The risk of exposure to COVID-19 is now very low. However, we need to remain vigilant as it is still uncontrolled overseas and may re-emerge in New Zealand. Some people may be more at risk of severe illness from COVID-19 infection such as people with underlying health conditions, and older people.

Read more about those at higher risk of COVID-19 infection.

Read more about COVID-19, the symptoms and how it is spread.

COVID-19 Community Response Framework

The COVID-19 Community Response Framework provides some guidance and considerations for primary care, community-based health services, residential care, community pharmacy, maternity, population health services and ambulance services.

The Framework has been updated following the introduction of the Government traffic light system on 3 December 2021. It recognises that 100 percent of the health workforce and almost 90 percent of the country are vaccinated against COVID-19.

It is important that health services continue to be delivered at all levels, with the least restrictions and in a safe environment. 

Find full details on the COVID-19 Community Response Framework page.

COVID-19 Care in the community: disability providers

This guidance is for disability providers who contribute to the options for the person they support (including supported decision making), advise on the disability support requirements, and staffing availability during testing, notification and assessment for health and welfare needs.

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