Patient portal to the rescue for Judy

When Nelson’s Judy Bennett wasn’t able to bring her list of medicines with her to hospital, it was patient portal to the rescue!

Judy was due to have a knee replacement in hospital and was asked to bring details of her medicines to the pre-op appointment. But she wasn’t able to as her printer at home had run out of paper.

“So when I got to the hospital, I just borrowed a computer, hopped onto ManageMyHealth, and was able to give them a complete list of my medicines – with full confidence it was accurate.”

Judy and her husband Barry go to the Stoke Medical Centre and have been using the patient portal for about three years. They find it particularly useful for Barry, who has regular blood tests.

“The surgery usually rings with the results, but if you forget them, you can go into the portal to have a look.

“We also use it to order repeat prescriptions, check we are up-to-date with things like flu injections, and to book appointments.

“Booking an appointment is really easy. You can view the calendar to see what’s available and when your GP is free. No more having to go through ‘press 1, 2 or 3’!

“And all our medical history is there – going back to 1994. Barry has had heart operations and you might think ‘when did he have that stent’, and you look on the portal and it’s there.”

Judy has told a few of her friends about patient portal, and says a couple have now signed on.

“It’s just a really easy and convenient way to keep track of our health information and interact with our GP practice.”

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