This page provides contact details of people and teams who can assist you with PRIMHD-related matters.
The majority of these links are also contained in the NGO Guide to PRIMHD. For regional coordinator contact details, go to PRIMHD contacts.
| Topic | Contact details |
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Digital certificates |
Healthlink helpdesk – 0800 288 887 |
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EFT/FTP queries from NGOs (and/or their vendors) who are yet to become Fully Compliant |
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Health Information Standards Organisation |
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Health Network |
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Mapping document, code queries, changes to facility addresses, teams, contracts, NGO merges or closures PRIMHD Online error reporting, user IDs and passwords |
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NHI numbers – access to NHI database (secure connection required) |
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Privacy – Ordering pamphlets |
Product code HP 5096, minimum order 100, no cost. |
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Privacy queries |
Privacy Officer, Ministry of Health, PO Box 5013, Wellington 0800 803 909 (Privacy Commissioner) |
| Topic | Contact details |
|---|---|
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EFT/FTP queries from Fully Compliant NGOs and their vendors |
| Topic | Contact details |
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PRIMHD ad hoc report requests |
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General queries – Ministry of Health Call Centre |
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| PRIMHD regional coordinators | PRIMHD contacts |
| Topic | Contact details |
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NHI numbers – maximum of 6 NHI requests per call or 40 per fax per day |
Ministry of Health Call Centre Phone 0800 855 151 Fax 0800 100 131 |
| Topic | Contact details |
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NCAMP updates |