New Zealand Ambulance Service Strategy
The first line of mobile emergency intervention in the continuum of health care
The New Zealand Ambulance Service Strategy (Strategy) has three key goals to be achieved by 2020:
- strategic leadership: ensure the ambulance sector has clearly defined roles in the emergency and health sectors
- seamless delivery: integrate ambulance services within the wider health sector
- community resilience: deliver a long-term plan for meeting community emergency health needs.
View the New Zealand Ambulance Strategy (pdf, 378 KB)
ACC and Ministry Strategic Direction
ACC and Ministry objectives for Emergency Ambulance Services (EAS) in New Zealand are:
- to provide high quality, safe clinical outcomes – professional best practice
- affordable, efficient, doing more with less – achieving value for money
- closer integration with other health services and other emergency services
- be an integral part of the National Health Emergency Plan
- services are sustainable over the longer term.
NASO is working with stakeholders to achieve the following:
|Strategy||NASO outcomes/focus areas|
Ambulance has an influential voice in the emergency and health sectors.
|Funding model - Develop transparent, joint ACC/MOH funding model(s) linked to agreed service expectations.|
|Performance indicators - Develop mandated outcome performance indicators to monitor contracted performance of providers.|
Integration of ambulance services within the wider health sector.
|Changing response models - Identify new ambulance service delivery models to manage the increase in demand for urgent and unplanned care, focusing on the potential to improve both ambulance service delivery and wider system performance.|
|Health Outcomes - Introduce sector-wide information capability for evaluating health outcomes.|
A planned long-term response for meeting emergency health needs.
|Long-term planning and service configuration:
|Emergency Management – Collaboration with the Emergency Management Team.|