Contact NZ COVID Tracer

Contact us if you need help with the NZ COVID Tracer app.

If you need technical help with the app

Call 0800 800 606 between 8am and 5pm, Monday to Friday.

Getting an official QR code poster

Email [email protected]

Questions or feedback about the app

Email [email protected]

Make sure you include your phone make and model and the operating system. Include a brief description of the issue you are having (if relevant).

Locations of interest and exposure events

Call Healthline on 0800 358 5453 if you:

  • have been at a location of interest
  • have had an exposure event
  • are feeling unwell.

COVID-19: Contact tracing locations of interest

Back to top